Mall Security Supervisor
Listed on 2026-07-13
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Security
Security Officer, Site Security, Security Management & Operations
Mall Security Guard Position
Garda World Security Services is now hiring a Mall Security Guard! MUST HAVE VALID DRIVER'S LICENSE AND CLEAN DRIVING RECORD
What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.
As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment.
What's in it for you:
- Site
Location:
Roanoke, VA - Set schedule:
Saturday - Wednesday | 6:00AM - 2:00PM - Competitive hourly wage of $18.75/hour (Daily Pay is available for Garda World employees!)
- A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
- Career growth opportunities at Garda World
- Uniform provided at no cost
Responsibilities:
- Ensure that Garda World Security core values are integrated into and throughout all business practices.
- Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing Garda World as the premier provider of security services in the industry.
- Assist in the development and implementation of staffing schedules, payroll, and other reports.
- Ensure that operational logs, records and post orders are maintained appropriately.
- Develop and maintain effective relationships with client and employees and serve as the liaison between Garda World, our client, and our assigned staff.
- Assist in the selection, orientation, training, and continual development of staff assigned to the account.
- Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments.
- Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible.
- Be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting.
- Immediate responsibility to direct, supervise, and support site officers.
- Recommend, nominate, and distribute rewards and recognition.
- Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination.
- Supervise & manage employees at your assigned job site.
- Maintain a healthy, professional relationship with our client at the assigned site.
- Exercise independent judgement and sound decision making in performing all duties.
- Additional duties as assigned.
Qualifications:
- Be authorized to work in the U.S.
- Be able to provide documentation of High School Diploma or GED
- Be able to ace (and pass) an extensive screening process
- Exceptional customer service skills
- Proficient in basic phone & computer skills
- If you have Security, Military, Law Enforcement experience – even better!
- You have a state license if required
In the United States, Garda World Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit – someone who wants to be a Garda World Ambassador – a promising career awaits you!
Garda World Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
It is the policy of Garda World Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, Garda World Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
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