Water Distribution System Operator

JOB POSITION: WATER DISTRIBUTION SYSTEM OPERATOR I

Division:
Customer Operations (Field Operations)
Status:
Non-Exempt
Grade: 102
Job Code: 890

Reports to:

Water Distribution Supervisor
Date: 07-01-07
Revised Date: 04-01-22
Last Reviewed Date: 04-01-22

Performs routine semi‑skilled, technical work in daily operations, reading and maintenance of water meters, water services and the water distribution system. Performs routine semi‑skilled, technical work in daily operations of reading/maintenance of water meters/water services/water distribution system. Starts/Stops water service for customers for new or nonpayment. Inspect for illegal connections/cross connections. Verify customer accounts are occupied/vacant. Repairs leaks around a water meter.

Replaces meter boxes/lids/manholes/other accessories. Performs billing related work order. Performs routine vehicle maintenance. Must work varied work shifts including standby/emergency hours as assigned. Graduation from high school/GED equivalent. Previous experience preferred. Basic knowledge of power/hand tools and plumbing and fixtures required.

• Basic knowledge of power and hand tools.
• Basic knowledge of plumbing and fixtures.
• Interprets a GIS system, maps, drawings and schematics.
• Reads water meters.
• Installs water meters.
• Program and troubleshoot water meters and radio read systems.
• Starts and stops water service for customers.
• Turn water on and off for nonpayment.
• Inspect for illegal connections and cross connections on customers' accounts.
• Verify customer accounts are occupied or vacant.
• Repairs leaks around a water meter.
• Replaces meter boxes, lids, manholes and other accessories.
• Performs necessary billing related work order to task at hand.
• Performs routine vehicle maintenance.
• Subject to twenty‑four (24) hour call and works varied shifts as assigned.

None.

• Ability to work with minimal supervision.
• Ability to work safely and obey all safety rules.
• Ability to communicate effectively, both verbal and in writing.
• Ability to establish and maintain effective working relationship with coworkers, other Water Authority departments and the general public.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, maps and procedure manuals.
• Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form.
• Ability to work alone or in a team environment.
• Ability to be self‑motivated and address issues with minimal to no direction.
• Must possess and maintain a good work ethic with a strong emphasis on good attendance, reporting to work on time, completing job assignments in a timely manner, maintaining a good work attitude, performing all job duties as assigned and/or scheduled.

• Display competence in investigating and troubleshooting water quality related service calls.
• Display competence in investigating and troubleshooting water pressure related service.
• Display competence in investigating and troubleshooting water break related service.
• Display competence in water, fiber optic, and sewer line locating and use of Polaris Software.
• Sufficient experience as determined by Water Operation Management in the following duties:
  Reading water meters, Installing water meters, Program water meters and radio read systems, Investigate and repair leaks around meters and all billing related work orders.
• No disciplinary actions in file for the last 6 months.
• Shows good attendance and reliability.
• Follows all safety procedures and policies.
• Promotion recommendation received from management team.

Graduation from high school or GED equivalent. Previous experience preferred or equivalent combination of education and experience.

Must possess a valid Virginia driver's license or have the ability to obtain one within 60 days of employment date. No more than six (6) demerit points on driving record if required to drive Water Authority vehicles.

• Walk, stand, sit; reach with hands and arms; talk and hear.
• Vision:…