Field Service Technician; Roanoke, VA)

Position: Field Service Technician (Roanoke, VA)
# Field Service Technician (Roanoke, VA)
VA Roanaoke
- Roanoke, VA 24019## Overview Salary Range $24.00 - $26.00 Hourly Position Type Full Time Category Installation
- Maint
- Repair## Description##
** Service Technician – Industrial Weighing
** As a
** Service Technician**, you play a critical role in keeping our customers’ operations running safely, accurately, and efficiently. Many industrial businesses rely on weighing as a critical control point—and they trust our technicians to ensure their equipment performs correctly every time.

This is a hands-on, field-based role for someone who enjoys problem-solving, working independently, and learning new technology while delivering outstanding customer service.###
** What You’ll Do
*** Perform preventative maintenance, calibrations, repairs, and installations on industrial weighing equipment
* Diagnose and troubleshoot mechanical, electrical, and electromechanical systems
* Plan and execute service calls efficiently, ensuring work is completed safely and correctly
* Communicate clearly with customers regarding findings, next steps, and service plans
* Document all work accurately, including calibration data, service notes, timekeeping, and customer sign-offs
* Support equipment installations independently and as part of a team
* Maintain tools, inventory, and company equipment according to policy
* Identify safety risks on job sites and proactively mitigate hazards
* Collaborate with CIS service and sales teams to support customer relationships and identify opportunities for equipment upgrades or service improvements
* Participate in an on-call rotation and work overtime as needed to meet customer demand###
** Safety & Accountability
*** Follow all CIS safety policies and procedures, including use of the Hierarchy of Controls
* Maintain professional appearance and conduct at all times
* Ensure company vehicle is operated safely and maintained properly
* Take ownership of work quality, accuracy, and customer satisfaction
* Understand and apply the “Science of Weighing” and why precision, documentation, and compliance matter to our customers
** Why Join CIS?
*** Company service vehicle
* Boot and tool allowances
* Competitive benefits package including medical, dental, vision, and 401(k)
* Ongoing training and development
* Clear career growth opportunities
* A safety-first culture built on accountability, teamwork, and service## Qualifications
** What We’re Looking For
*** High school diploma required; associate degree or technical training in electronics, industrial maintenance, or related field preferred
* Mechanical aptitude with a solid understanding of electrical theory
* Experience troubleshooting industrial, mechanical, or electromechanical equipment
* Comfort working in different environments and customer locations daily
* Strong written and verbal communication skills
* Ability to document work clearly and accurately using digital tools (ERP, CRM, service dispatch systems)
* Self-starter who can work independently while also contributing to a team
* Willingness to obtain a CDL within six months of hire (company-supported)
* Valid driver’s license and ability to meet DOT and customer requirements
* Ability to pass background and drug screenings
* Experience in weighing, metrology, construction sites, rigging, or industrial installations is a strong plus—but not required for the right candidate.*###
** Physical &

Work Environment Requirements
*** Ability to travel up to 25% of the time, with occasional higher travel based on business needs
* Ability to lift and move test weights and equipment (50–100 lbs. with team lifts)
* Ability to work in industrial environments, including confined spaces, varying temperatures, and elevated work areas
* Ability to use hand tools, power tools, and hydraulic equipment
* Comfortable wearing PPE, including respirators, when required###
** Equal Opportunity Statement
** Carlton Industrial Solutions is an equal opportunity employer. We value diversity and inclusion and do not discriminate based on any protected characteristic. Employment is at-will and subject to applicable laws. We participate in E-Verify.