Victim​/Witness Assistant

The City of Roanoke is seeking a Victim/Witness Assistant to perform professional work addressing the needs of victims and witnesses involving appearance in Juvenile and Domestic Relations Court, General District and Circuit Court as needed; does work related to this court as required. General knowledge of individual and group behavior. Some knowledge of social institutions, community and government service. General knowledge of court process;

ability to identify and address problems associated with court appearances and court practices. Ability to communicate effectively orally and in writing. Ability to establish effective working relationships with others. Ability to prepare and maintain records. Work 40 hours per week, 8:00 a.m.

- 5:00 p.m., 52 weeks a year, city benefits.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To reduce the trauma of victimization and encourage crime victims to cooperate with and participate in the criminal justice system by providing direct services including information and assistance required by the Crime Victim and Witness Rights Act.

• Prepares victims for participation in trial proceedings through counseling, courtroom tours, accompaniment to court and explanation of the proceedings
• Provides counseling and referrals to appropriate agencies for victims and witnesses
• Provides information to victims and witnesses on significant developments in the investigation and adjudication of case
• Assists victims with administrative procedures in any phase of their relationship with the court
• Assists with training for program orientation to police, social service agencies, and general public
• Prepares reports, produces and distributes written materials and maintains records
• Assists in performing administrative and program management activities including recruiting, training, and monitoring volunteer staff and student interns
• Will occasionally perform additional duties in absence of Program Coordinator

Limited supervision of program interns and volunteers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate's degree or equivalent from two-year college or technical school with a degree in criminal justice, sociology, psychology or related field; six months to one year related experience and/or training in direct delivery of human services; or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to prepare reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations.

Possession of a valid appropriate drivers permit issued by the Commonwealth of Virginia.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.