Family Services Specialist

Position: Family Services Specialist I
Hiring Range: $49,939.24 to $57,430.12

Full Time or Part Time:
Full Time

Additional Detail

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Description

The City of Roanoke is seeking a Family Services Specialist to work with out CPS In-Home division. The successful candidate provides support and assistance to agency clients in meeting their personal, social, health, and economic needs. The role involves identifying problems and referring families to outside services to address the needs and issues that are of risk to the safety of families and children in their own homes.

It also includes maintaining case records, preparing written reports of services, and testifying in court hearings when required. This program specifically works with families whose children are at risk of being placed in foster care.

The work involves facilitating services that address mental health, substance abuse disorders, and skill-based services for parents within their homes to prevent placement of children outside the home. The position is also responsible for creating prevention strategies, developing prevention service plans, and accessing federal funding in order to keep families together. Collaboration with agencies such as the courts, schools, and other community partners is essential.

The position also entails managing a caseload within the Child Protective Services (CPS) program while completing routine paperwork in accordance with Virginia State Code requirements. The ability to multitask and respond professionally and promptly to crisis situations is crucial. The ideal candidate should also be a team player, willing to assist co-workers, and flexible to work outside regular hours when necessary.

Participation in a rotating after-hours beeper team that responds to emergency CPS/APS/Foster Care situations is required.

* NOTE:

If you do not hold a State of Virginia Drivers License, you will be required to provide a certified copy of a DMV report from the state of previous residence before you can be considered for this position.
* The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

This is a non-exempt position.

Examples of Duties

SUMMARY

Supports and assists agency clients with personal, social, health and economic needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Interviews clients to assess the nature and extent of needs

Identifies problems, counsels with clients and confers with supervisor in preparing social studies in the formulation and delivery of service plans

Maintains records through the course of client's service relationships with agency

Makes referrals for service to agencies, such as clinics, employment services, vocational rehabilitation services, etc

Performs work with agencies such as juvenile and domestic relations courts, circuit courts, etc

Provides protection and care to abandoned, abused and neglected children and adults on a regular and emergency basis in potentially dangerous situations

Works with abusive or neglecting parents and families to help effect changes in family situation, usually in a family home setting

Makes decisions to remove children from dangerous situations and recommendations regarding institutionalization of adults and children

Studies homes for day care, foster care of adoption placement and/or foster care and adoptive placements

Maintains case records, prepares written reports of services, findings and actions

Serves as agency representative on a variety of multi disciplinary teams

Shares a 24-hour on-call rotation

Bilingual applicants are encouraged to apply

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services.

Supplemental Information

LANGUAGE SKILLS

Ability to read and interpret documents such as laws, policies, regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in…