Student Support Specialist

Student Support Specialist

Roanoke City School District 2026-27 Applicant Pool - Roanoke, Virginia

Job : 5448656

Final date to receive applications: Posted until filled

Re-Posted: Dec 17, 2025 5:00 AM (UTC)

Starting Date: Aug 3, 2026

Position Type: Full-Time

Salary: $51,411 to $88,416 per year

Job Categories: Student Services >
Pupil Personnel Worker

General Responsibilities

The Student Support Specialist has responsibilities for the reduction of excessive student absenteeism in their assigned school(s). The student support specialist also provides interventions and support services for identified at‑risk students in accordance with applicable school policies and procedures. The specialist serves as the designated attendance officer in their assigned school and provides assistance to school personnel in interpreting and enforcing compulsory school attendance laws, in accordance with the Code of Virginia.

Essential Tasks

• Coordinates and monitors program activities pertaining to the implementation of school attendance policies, procedures and the Code of Virginia.
• Provides intervention and support services for identified students in assigned schools.
• Conducts home visits to assess risk factors and implement interventions.
• Builds and strengthens positive communication and support among home, school, and community.
• Assists with the identification of students displaying risk factors associated with excessive absenteeism.
• Consults with school personnel to reduce student risk factors.
• Collects and analyzes attendance data to monitor student attendance.
• Initiates incentive programs and support strategies to improve student attendance.
• Implements intervention strategies to reduce student risk factors, including case management services and individual and group counseling.
• Provides referrals to community resources to assist identified students and their families.
• Participates in student, interagency, child study, eligibility, FAPT, manifest determination, and other team meetings as appropriate.
• Coordinates and facilitates the Interdisciplinary Student Support Team process in truancy and failure to comply with compulsory school attendance cases.
• Implements intervention strategies and case management services for identified students in coordination with other school resources as determined by the student team process.
• Maintains appropriate documentation as established by the Department of Student Support Services.
• Prepares truancy affidavits working hours based upon student and family needs.
• Transports by personal car students (with parental permission), parents, and others as appropriate to position duties required by supervising administrators.
• Performs other duties as assigned.

Knowledge,

Skills and Abilities

• Excellent oral, written communication, and computer skills using Microsoft Office and other school‑related software.
• Bilingual skills, including Spanish, are preferred.
• Ability to work with parents and students on various socio‑economic levels.
• Must possess a valid Virginia driver’s license and use of personal car.
• Excellent communications, interpersonal, organizational, public relations, and planning skills.
• Ability to establish and maintain effective working relationships with staff, employees, school administration, parents and community.

Education and Experience

Bachelor’s degree required. Master’s in Social Work or Guidance Counseling preferred.

Physical Requirements

Sitting at a desk for extended periods; occasional bending, stooping, twisting, reaching and grasping; light lifting up to 15 pounds; repetitive finger and hand movements for keyboarding; ability to travel to school and non‑school locations. Reasonable accommodations may be provided for individuals with disabilities.

Work Environment

Inside office conditions (temperature controlled, low hazard, low noise). Travel to multiple locations to visit resource agencies, families, and transport students/parents.

RCPS is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability or age. For non‑discrimination inquiries, contact Hayley Poland, Title IX Coordinator, (540) 853‑1393.

• Citizenship, residency, or work visa required.

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