Family Services Specialist; Adult Protective Services

Family Services Specialist

The City of Roanoke's Department of Social Services is seeking a Family Services Specialist to work within our Adult Protective Services division. This Family Services Specialist position conducts investigations of allegations of abuse, neglect and/or exploitation of elderly and disabled individuals, as well as supports qualifying adults with adult services, by assessing each adult's safety and risk. Completes assessments and investigations by developing plans to provide the appropriate level of care and maximize self-sufficiency.

Schedule and attend home visits in order to ensure the safety of vulnerable adults. Assess for service needs, coordinate referrals, and encourage participation in services to foster greater independence and provide support for caregivers. Tracks expenditures, prepares/submits payment for services. Services as a resource to clients and community. Prepare court reports, affidavits and testify in court. Completes required documentation in a timely manner, in accordance with federal, state and local policy.

Provides after hours on-call coverage and responds to emergencies in adult protective services. Bachelor's degree from four-year college or university with a degree in the human services or related field. Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. Bilingual, Spanish/English speakers encouraged to apply. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.