Family Services Specialist (Adult Protective Services

Family Services Specialist

The City of Roanoke's Department of Social Services is seeking a Family Services Specialist to work within our Adult Protective Services division.

This Family Services Specialist position conducts investigations of allegations of abuse, neglect and/or exploitation of elderly and disabled individuals, as well as supports qualifying adults with adult services, by assessing each adult's safety and risk. Completes assessments and investigations by developing plans to provide the appropriate level of care and maximize self-sufficiency. Schedule and attend home visits in order to ensure the safety of vulnerable adults.

Assess for service needs, coordinate referrals, and encourage participation in services to foster greater independence and provide support for caregivers. Tracks expenditures, prepares/submits payment for services. Services as a resource to clients and community. Prepare court reports, affidavits and testify in court. Completes required documentation in a timely manner, in accordance with federal, state and local policy. Provides after hours on-call coverage and responds to emergencies in adult protective services.

Bachelor's degree from four-year college or university with a degree in the human services or related field. Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. Bilingual, Spanish/English speakers encouraged to apply.
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* NOTE:

If you do not hold a State of Virginia Drivers License, you will be required to provide a certified copy of a DMV report from the state of previous residence before you can be considered for this position.
*** The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

Supports and assists agency clients with personal, social, health and economic needs. Essential duties and responsibilities include the following. Other duties may be assigned. Interviews clients to assess the nature and extent of needs Identifies problems, counsels with clients and confers with supervisor in preparing social studies in the formulation and delivery of service plans Maintains records through the course of client's service relationships with agency Makes referrals for service to agencies, such as clinics, employment services, vocational rehabilitation services, etc Performs work with agencies such as juvenile and domestic relations courts, circuit courts, etc Provides protection and care to abandoned, abused and neglected children and adults on a regular and emergency basis in potentially dangerous situations Works with abusive or neglecting parents and families to help effect changes in family situation, usually in a family home setting Makes decisions to remove children from dangerous situations and recommendations regarding institutionalization of adults and children Studies homes for day care, foster care of adoption placement and/or foster care and adoptive placements Maintains case records, prepares written reports of services, findings and actions Serves as agency representative on a variety of multi disciplinary teams Shares a 24-hour on-call rotation Bilingual applicants are encouraged to apply This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services.

Ability to read and interpret documents such as laws, policies, regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret a variety of instructions and deal with several abstract and concrete variables. Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. If you do not have a Drivers License issued by the Commonwealth of Virginia, you must submit a certified copy of your driving record issued by the DMV from your previous state of residence with your application.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Requires the ability to exert light physical effort in sedentary to light work. Tasks may involve extended periods of time at keyboard or work station. The employee is occasionally required to stand;

walk. Some lifting, carrying, pushing…