Customer Service Representative - Robertsdale

Customer Service Representative - Robertsdale

We're Hiring:
Customer Service Representative (Full-Time) | Robertsdale, AL

Capitol City Produce is growing, and we’re on the lookout for an EXCEPTIONAL Customer Service Representative to join our team! If you thrive in a fast-paced environment, are detail-oriented, and deliver top-tier professionalism under pressure, we want to hear from you.

• Accurately taking and entering customer orders via phone.
• Monitoring customer order patterns and identifying trends or concerns.
• Proactively contacting appropriate personnel to resolve issues.
• Managing multiple high-volume phone lines with professionalism and efficiency.
• Supporting customers with questions or updates regarding products or services.

• Weekly Pay & On-Demand Pay Access
• Paid Vacations and Holidays
• Medical, Dental, Vision & Supplemental Insurance Options
• 401(k) with Company Match
• Wellness Program & Employee Development
• Secured Access Facility
• Opportunities for Advancement
• Family-Owned Culture with 70+ Years of Service Excellence

• High school diploma or equivalent
• 3–6 years of customer service experience (required)
• Excellent communication and problem-solving skills
• Friendly, helpful, and professional demeanor
• Proficient in 10-key data entry
• Experience with Google Suite and Excel
• Ability to work flexible hours, including evenings, weekends, and occasional holidays

• Must be available to work one Saturday morning or holiday following training
• Occasional mid/night shifts may be required