Quality Assurance Lead

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Posted Date:
Aug 7, 2026

Requisition Number: 129283

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, Kit Kat, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition,
Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

The Sr. Specialist, Quality Assurance serves as a key technical resource supporting Manufacturing and Engineering teams. This role provides leadership and guidance across quality systems, including weight control, packaging, incident investigation, and troubleshooting, while ensuring compliance with Hershey’s quality and food safety standards.

At the Robinson plant, you will be part of a high-performing manufacturing team committed to delivering quality products to consumers. This site offers a collaborative, fast-paced environment where continuous improvement and food safety are top priorities, and where your contributions will directly impact operational excellence and product integrity.

You will play an important role in driving product excellence, supporting continuous improvement initiatives, and ensuring safe, high-quality products for consumers at the Sweetest Place on Earth.

• Support production to meet quality, safety, and regulatory standards through auditing, training, troubleshooting, and incident management
• Deliver training and education to plant personnel on food quality and safety requirements; reinforce understanding through follow-up and coaching
• Conduct audits aligned with PEP, HACCP, and environmental compliance programs; review critical control point documentation for accuracy
• Lead incident investigations, analyze trends, and implement corrective actions using systems such as SAP, LPR, and CONC
• Manage sampling and laboratory-related activities, including micro, environmental, and retained samples; ensure proper documentation and reporting
• Support instrumentation calibration, dosing preparation, and ingredient inventory management
• Perform internal audits across HACCP, sanitation, and prerequisite programs; follow up on non-conformances
• Drive continuous improvement initiatives using PEP elements such as Master Control Plans,…