Administrative Assistant

Location

Waco Memorial Park
6623 I 35 S
Robinson, TX 76712, USA

This position is the primary administrative role in most Park Lawn’s individual business locations and is responsible for performing a variety of administrative and accounting related tasks to ensure the business runs smoothly and the expectations of client families and their guests are exceeded.

• Answers telephone and gives information to callers or routes calls to the appropriate person and places outgoing calls for the business.
• Greets and escorts all visitors and their guests.
• Performs all accounting (AP/AR), inventory, and account reconciliation for the business.
• Updates Timekeeping system as employees fill out missed punch log.
• Prepares daily deposit reports and reconciliations.
• Processes and codes all business invoices for payment.
• Researches invoices and resolves any issues or discrepancies.
• Receives and records payments from client families.
• Schedules appointments for the business.
• Composes and types correspondence as needed.
• Compiles and reports on statistical data as required by the business.
• Inputs data into operating system accurately, completely, and timely.
• Assists client families with processing necessary paperwork and scheduling appointments.
• Scans, copies and prints as needed.
• Updates and maintains files and related systems for the business.
• Serves as business timekeeper and maintains local employee files.
• Coordinates and maintains office supplies and equipment.
• Serves as a backup in other administrative functions as needs dictate.
• Completes assigned responsibilities and tasks without needing additional assistance, excessive supervision, or extended scheduling.
• Completes special projects and other duties as assigned.
• Demonstrates teamwork orientation.
• Demonstrates detail orientation.
• Demonstrates customer service orientation.
• Demonstrates time management skills.

• High school diploma or equivalent; combination of education and experience preferred.
• Minimum two years administrative or general accounting experience or demonstrated knowledge, skills and abilities to perform all job tasks.
• Valid state issued driver’s license in good standing and acceptable driving record.

• Ability to read, write and speak English fluently; bilingual is a plus.
• High degree of overall computer proficiency.
• High degree of proficiency in local and virtual data management tools (Internet, Dropbox, Microsoft file management structure).
• High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Proficiency with multi‑line phone systems and general office equipment.
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment.
• Attention to detail and follow‑through.

This position has no direct supervisory responsibilities.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

• Duties are generally performed in an indoor office setting.
• Equipment used includes, but is not limited to, computer, fax, copier, merchant terminal, multi‑line phone system, personal or company owned vehicle.
• Employees are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
• Position may also require reaching, pushing, and pulling.
• Employees may be exposed to chemicals and/or blood borne pathogens; exposure risk considered low.
• Overtime is sometimes necessary or required.

• Position may require up to 10 percent out of area and overnight travel.
• Travel is primarily local occurring during the business day only.

Please note…