Operations Manager, RSR

This position requires in‑role training at an operating site which will be 6+ weeks in duration. The training will be located 50+ miles away from the home site and all travel accommodations will be booked and paid for by Amazon.

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining customer expectations to ensure orders are delivered at the right time and to the right location. You will lead and develop a team of salaried and hourly talent, engage them during their shifts to maintain the highest levels of safety, quality, attendance, and performance.

Managers are expected to provide the tools needed for success while driving improvements through data‑driven decisions and analytical problem‑solving.

Our operation’s workflow has three major components: first mile – where the product is housed and ready for order; middle mile – where the order is hauled to your area; last mile – when the product is delivered to the customer’s door. Rural Super Rural (RSR) is dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas.

• Support, mentor, and motivate your team
• Lead large‑scope projects with site and regional impact
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams, including Safety, Ops Integration, Loss Prevention, and Human Resources, to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

• 3+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule, shift, work area, including weekends, nights, and/or holidays

• 1+ years of performance metrics, process improvement, or lean techniques experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

We provide accommodations for applicants with disabilities during the application, interview and onboarding processes. Please visit (Use the "Apply for this Job" box below). for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance, and supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .

USA, TX, Robinson – 91,000.00 –  USD annually