Medical Transcriptionist

Compass Connections is a Texas‑based non‑profit that provides residential care, community‑based support, foster care, and adoption services to vulnerable children and families. We are seeking a bilingual Medical Services Administrative Specialist to support the medical team and maintain accurate health records for our service population.

• Meet all federal and state regulatory guidelines applicable to the position.
• Communicate effectively with Certified Nurse Practitioner, RN Manager, and other medical staff regarding patient care and act as a liaison between medical and residential services divisions.
• Maintain electronic medical records and the federal Medical Portal.
• Assist with daily MAR audits, ensuring proper documentation and reporting medication errors to the RN Manager.
• Compile and distribute daily medical lists to designated staff.
• Support the medical intake process in collaboration with other medical staff.
• Keep health‑care records confidential in accordance with HIPAA, PHI requirements, and Compass Connections confidentiality protocols.
• Adhere to scheduled hours, remain available for on‑call, evening, weekend, and holiday work as requested.
• Apply positive behavior management techniques, including verbal redirection, deescalation, and containment.
• Identify signs of abuse, neglect, exploitation, and sexually provocative behavior, and implement reporting and documentation procedures.
• Show compassion toward children, ensuring cultural sensitivity.
• Participate in scheduled meetings and team decisions.
• Plan, organize, and prioritize daily work using sound judgment.
• Follow Compass Connections safety protocols, including evacuation procedures.
• Ensure adherence to the agency’s professional and ethical standards outlined in the employee handbook.
• Complete all referrals and orders initiated by a Certified Nurse Practitioner and schedule specialty appointments.
• Attend on‑site medical appointments in the exam room with the Certified Nurse Practitioner (initial exams, sick calls, follow‑ups).
• Assist with translation of verbally reported medical histories and transcribe all written documentation into electronic medical record platforms.
• Perform all administrative duties of the clinic or designated site(s) per federal policies.
• Administer and execute assigned medical services, including medication administration and well‑ and sick‑child visits.
• Complete accurate documentation in line with agency policies and regulatory requirements.
• Meet predetermined deadlines for program and federal partners.

• Fluency in English and Spanish.
• High school diploma or equivalent (preferred: degree in Community Health or Medical Services).
• Current BLS certification (PALS preferred);
  First Aid and CPR.
• Minimum two (2) years of professional administrative experience in a health‑care setting, including medical scribe or documentation specialist experience and bilingual transcription.
• Pass a pre‑employment drug screen, random drug screens, and biennial criminal background checks.
• Proof of work eligibility status upon request.
• Mandatory immunization record with MMR, Varicella, HepB, HepA, Tetanus, PPD, and optionally Meningococcal.
• Annual influenza vaccination required.
• Demonstrated ability to respond sensitively to cultural and socioeconomic characteristics of the service population.
• Collaborative teamwork skills with staff, providers, and professionals.
• Strong oral and written communication in English.
• Ability to work in a fast‑paced environment, maintain emotional control, and make decisions based on program needs.
• Computer literacy with EMR platforms.
• Ability to work independently and under minimal supervision as part of a multidisciplinary team.
• Knowledge of Compass Connections policies and procedures.
• Physical ability to perform extensive walking, lifting, stretching, and bending.

In accordance with TitleVII of the Civil Rights Act of 1964 and applicable federal and state laws, Compass Connections provides equal employment opportunity and treats all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by law. This policy applies to all terms and conditions of employment.