Itrax​/Reliability Coordinator

Primary Responsibilities

• Ensure that all relevant data is properly recorded in the Itrax system.
• Collect focused and detailed photos and details that meet Engineering and Service Quality Team standards for each incident, internal or customer‑reported.
• Assist Root Service Quality and Reliability in Cause Analysis and suggest Corrective Action Response.
• Respond to Engineering requests for documentation and support.
• Conduct trend analysis and data collection (failures/damages) to identify potential future risks.
• Respond to customers in a timely manner.
• Perform other work‑related tasks as assigned.
• Comply with all NOV Company HSE policies and procedures.

• Technical background or degree preferred.
• Two years of oilfield experience preferred; two years of work experience or internal promotion with minimum technical/clerical work experience at manager’s discretion.

• Able to multitask and prioritize tasks as needed.
• Able to work with diverse personalities.
• Able to work within deadlines and provide feedback to invested parties.
• Able to communicate professionally with internal and external customers.
• Working hours to be determined by manager.

• Functional/Technical Skills.
• Time Management.
• Integrity and Trust.
• Detail‑Oriented.

• Must be able to learn and work with various NOV programs such as TAT, TSM, TAT, and JDE.
• Completion of basic Itrax training required.