Legal Receptionist / Client Services Coordinator
Listed on 2026-08-03
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Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Front Desk/Receptionist
Legal Receptionist / Client Services Coordinator
Law Office of Stephanie Krane, PLLC – Rochester Hills, Michigan
Position Type: Part-Time, In-Office Position (Not Remote)
Schedule: Tuesday through Thursday, 10:00 a.m. to 4:00 p.m
Compensation: Pay commensurate with experience.
Benefits:
- Paid holidays after successful completion of a 90-day introductory period
The Law Office of Stephanie Krane, PLLC, is seeking an experienced Legal Receptionist / Client Services Coordinator to join our client-focused law practice.
This is an in-office position located in Rochester Hills, Michigan. Remote and hybrid work arrangements are not available.
We are looking for a professional, dependable, and compassionate individual with exceptional telephone and people skills. The ideal candidate enjoys helping others, communicates confidently with clients, and understands that every interaction reflects on the firm's reputation.
Our clients often contact us during some of the most stressful times in their lives. Whether they need assistance with bankruptcy, divorce, estate planning, probate, or other legal matters, we strive to make every client feel heard, respected, and supported from the very first phone call.
Primary Responsibilities- Answer incoming telephone calls and provide exceptional customer service
- Schedule and confirm consultations
- Follow up with prospective clients after consultations
- Conduct client intake and gather required information and documentation
- Maintain electronic and physical client files
- Process incoming mail
- Perform general administrative and office support duties
- Assist with light filing and file management
- Prior receptionist experience preferred
- Exceptional telephone communication and customer service skills
- Strong organizational and time-management abilities
- Excellent attention to detail
- Ability to maintain confidentiality and professionalism
- Proficiency with Microsoft Office and general office technology
- Ability to work independently and manage multiple tasks effectively
- High School Diploma required
The successful candidate will be:
- Friendly, patient, and compassionate
- Dependable, punctual, and professional
- Comfortable speaking with people from all walks of life
- Able to remain calm and organized in a busy office environment
- Self-motivated and willing to take initiative
- Proactive and accountable for assigned responsibilities
- Comfortable completing tasks accurately and thoroughly without repeated reminders
- Someone who takes ownership of their work and follows matters through to completion
- A team player with a strong work ethic and commitment to excellent client service
This position could expand into additional hours per week with additional duties.
We are looking for someone who takes pride in their work, enjoys helping people, and wants to become an important part of a small but growing law practice.
Application Question(s):- A prospective client calls and is upset that their pay check has been garnished from a debt that person owes. How would you respond?
- Receptionist: 1 year (Required)
- Rochester Hls, MI 48307 (Required)
In person
Pay:
From $17.00 per hour
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