Senior Service and Installation Engineer

Overview

The Senior Service & Installation Engineer will support all phases of robots and robotic systems by providing technical assistance and leadership for on-site plant support. This includes (but is not limited to) the robot setup, troubleshooting, repairing and retrofitting of internal parts and peripheral equipment. In addition, you will provide project coordination while also leading and mentoring other installation engineering personnel.

• Lead on-site technical tasks and manage FANUC products through build, buyoff, integration, customer acceptance, plant installation and production support
• Provide timely updates to management, which include technical reports of repairs and troubleshooting during the different phases of the project
• Provide prompt, professional and courteous solutions to customer technical issues
• Lead and advise on issues, troubleshooting and resolution
• Manage spare parts at customer sites
• Create technical reports and provide customers with clear communication of issues and solutions
• Provide cross functional support to various departments, including project management and engineering
• Lead and perform intricate repairs on robot mechanical units and controllers
• Lead retrofit activities for robot peripheral and internal hardware such as dressouts, uports, wire harnesses, RTUs, etc.
• Troubleshoot interface issues between both FANUC and peripheral equipment
• Assist in optimizing and programming various bodyshop applications
• Plan and lead software upgrades and hardware configuration activities
• Create plans and lead robot process improvement activities

• High School Diploma or GED Required
• 8+ years of relevant FANUC robot and GM body shop experience
• High level knowledge of GM body shop specification, applications and processes including hardware, software and communications protocol
• Ability to analyze and solve FANUC products and all body shop technology (machine vision and specific application equipment)
• Experience utilizing FANUC technology, industrial electrical, electronic, and computer hardware
• High level working knowledge of programming languages, PLCs and body shop application/process equipment

• Bachelor’s Degree in Engineering or equivalent technical education
• 10+ years of automation experience
• Experience with teardown and repair of cell automation equipment

At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.

We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America, we invite you to apply today!

• Medical, Dental & Vision Insurance
• 401(k) Retirement Program
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Tuition Reimbursement
• Wellness Program
• Flexible Spending Accounts
• Employee Assistance Program
• Flexible Benefit Dollars
• Generous Holiday & Vacation Program

Sponsorship is not provided for this position

Equal Opportunity Employer, including disabled and veterans