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Supervisor - Ambulatory Laboratory Services

Job in Rochester Hills, Oakland County, Michigan, USA
Listing for: Henry Ford Health System
Full Time position
Listed on 2026-03-01
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Supervisor - Ambulatory Laboratory Services

This role will require local travel between sites. This role will support some Hematology & Oncology clinics.

GENERAL

SUMMARY:

Under general direction, responsible for the operation of one or more technical areas or shifts in a clinical laboratory. Prepares and maintains technical and operating procedures to meet accrediting and regulatory requirements. Responsible for staff recruitment, competency, engagement, and performance management. Evaluates and implements test methods in collaboration with medical and Technical Team leaders. Oversees supply chain requirements. Prepares financial forecasts for use in planning and uses metrics to manage service quality.

Participates in developing and implementing system-wide standards for the Pathology and Laboratory Medicine Service Line.

PRINCIPLE DUTIES AND RESPONSIBILITIES: The duties and responsibilities of the supervisor encompass four major areas:
Technical, Human Resources, Finance, and Quality Management.

Technical
  • Assures section compliance with accreditation and regulatory agency requirements, including educational, competency, proficiency testing, and safety.
  • Oversees test performance characteristics, quality control programs, and resolves problems.
  • Maintains up-to-date technical procedures and validation testing.
  • Human Resources
  • Interviews and orients new employees to maintain adequate staffing levels.
  • Prepares performance management documents and ensures staff competency.
  • Actively manages employee engagement and the development of a favorable culture.
  • Budget
  • Provides information and forecasts for preparation of operating and capital budgets.
  • Monitors operating budgets with timely attention to variances.
  • Maintains supply chain to ensure expected consumables are available for service levels.
  • Quality Management
  • Leads involvement in quality management activities including oversight of indicators, metrics, and customer‑supplier feedback. Understands service standards of customers.
  • Uses quality tools to identify and correct defects and variation from standard work.
  • Engages technical and support staff to take the lead in identifying and resolving defects.
  • EDUCATION/EXPERIENCE

    REQUIRED:

  • Completion of an accredited Bachelor’s Degree program in a chemical, physical, biological science, medical technology or clinical laboratory science.
  • Requires five years of experience, with progressive responsibility, in a hospital or clinical laboratory setting including experience with laboratory accreditation.
  • Demonstrated technical proficiency and theoretical knowledge sufficient to oversee laboratory functions.
  • Must demonstrate proficiency with personal computers for word processing and spreadsheets.
  • Ability to effectively communicate in written and verbal interactions.
  • CERTIFICATIONS/LICENSURES

    REQUIRED:

    • Certification as MT(ASCP), CLS(NCA), MLS(ASCP) or categorically in the primary area assigned.
    • Organization:
      Henry Ford Health St. John Hospital
    • Shift: Day Job
    • Union Code:
      Not Applicable

    This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job‑related duties beyond those explicitly described above.

    Overview

    Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations.

    Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health:
    Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at  .

    The health and overall well‑being of our team members is our priority. That’s why we offer support in the various…

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