Senior Epic Administration

Duties

• Under the general direction of the Project Manager, Manager, or the Director, formulates and designs the Epic systems security framework based on both user needs and a good understanding of the foundational structures of Epic software, including profiles, roles, menus, and security classes.
• The ideal candidate will have significant experience using analytical skills to seek out, research and evaluate a variety of options to provide clients with high quality, efficient business processes and solutions that promote efficiency and enterprise-wide standardization.
• Must demonstrate the ability to mediate and bridge the relationship between technical and business stakeholders without compromising the needs of the solution users and the strategic goals of the organization.

• Subject matter expert (SME) in one or more applications' capabilities and features for users, owners, and administrators of solutions.
• Keeps abreast of new Epic security functionalities across the application(s).
• Coordinate security‑related activity across physical (buildings, grounds), infrastructure (network, servers, operating system) and application (Epic or otherwise) teams.
• Make appropriate access decisions in conjunction with application coordinators/analysts.
• The access administrator works with application teams to design system‑level access.
• Help establish ownership and change delegation guidelines.
• Limit system access to authorized staff.
• Secure remote access.
• Ensure that system passwords are changed regularly.
• Establish user passwords at the operating system level, as appropriate.
• Create appropriate security classifications with suitable menus within Epic software.
• Create and maintain procedures for new users to receive login authorization, passwords, and training on proper system security.
• Establish procedures for inactivating users who should no longer access the system.
• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.
• Provides support, escalation response to production problem issues/errors. Performs root cause analysis and application resolution.

• Seven (7) years of applicable work experience required.
• Five (5) years applicable experience in a Healthcare setting preferred.
• Experience on at least two (2) major Epic implementations or upgrades.
• Experience documenting business requirements.
• Excellent communication (written and oral) and interpersonal skills.
• Proven ability to work independently and as a team member.
• Ability to be flexible and work analytically in a problem‑solving environment.
• Good organizational, multi‑tasking, and time‑management skills.

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the customer service policy and summarized below.

• Communication
• Ownership
• Understanding
• Motivation
• Sensitivity
• Excellence
• Teamwork
• Respect

Must practice the customer skills as provided through on‑going training and in‑services. Must possess the following personal qualities:

• Be self‑directed
• Be flexible and committed to the team concept
• Demonstrate teamwork, initiative and willingness to learn
• Be open to new learning experiences
• Accepts and respects diversity without judgment
• Demonstrates customer service values

Normal office environment with minimal exposure to noise, dust, or extreme temperatures.

At Fast Tek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded that we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!

Fast Tek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out…