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Shift supervisor, Retail

Job in Rochester Hills, Oakland County, Michigan, USA
Listing for: CVS Health
Full Time position
Listed on 2026-09-18
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Merchandising, Stocking
Salary/Wage Range or Industry Benchmark: 16.5 - 24 USD Hourly USD 16.50 24.00 HOUR
Job Description & How to Apply Below

Position Summary

We’re building a world of health around every individual – shaping a more connected, convenient, and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable, and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family, and one community at a time.

Essential

Functions
  • Management
    • Work effectively with store management and store crews
    • Supervise the store’s crew through assigning, directing and following up of all activities
    • Effectively communicate information both to and from store management and crews
  • Customer Service
    • Assist customers with their questions, problems, and complaints
    • Promote CVS customer service culture (greet, offer help, and thank)
    • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
    • Maintain customer/patient confidentiality
  • Merchandise/Presentation
    • Price merchandise
    • Stock shelves
    • Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise
    • Execute the display and maintenance of off-shelf merchandise
    • Reset departments following POGs
  • Required Qualifications
    • Deductive reasoning ability, analytical skills, and computer skills
    • Advanced communication skills and supervision skills
    • Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, and to respond to urgent issues at the store as they arise
    Preferred Qualifications
    • Experience as a retail supervisor
    Education

    High School diploma or equivalent preferred but not required.

    Compensation and Working Hours

    Anticipated Weekly

    Hours:

    40
    Time Type:
    Full time

    Pay Range

    The typical pay range for this role is:
    $16.50 - $24.00 per hour. This range represents the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.

    Benefits

    We offer a comprehensive benefits package that includes medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

    We anticipate the application window for this opening will close on: 09/05/2026.

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

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