Account Manager (1144867

Description JOB DESCRIPTION: ACCOUNT MANAGER (Sales & New Business Development)

Location: Rochester Hills, MI

Annual Sales Target: $3M – $5M

The Account Manager is responsible for maintaining and growing revenue within large and medium-sized fleet accounts as well as heavy-duty OEM (Original Equipment Manufacturer) customers. This role develops and manages customer-specific sales strategies, identifies new prospective clients in the commercial vehicle market, and leverages both technical and sales expertise to drive business growth.

• Business Development:
  Prospect, develop, and secure new fleet and OEM accounts across targeted commercial transport and automotive sectors.
• Account Strategy & Management:
  Create comprehensive account plans, manage customer relationships, and craft strategies to win high-margin, profitable contracts.
• Market Expansion:
  Expand the client base, meet annual revenue targets, and drive diagnostic and equipment solutions into new market segments.
• Product Demos & Presentations:
  Deliver compelling technical demonstrations and presentations of diagnostic hardware and software products to prospective clients.
• Sales Forecasting & Planning:
  Forecast revenue streams, track key metrics, and proactively address potential shortfalls to ensure target achievement.
• Cross-Functional Collaboration:
  
  Partner with internal and external sales channels, product management, and regional leadership to align strategy and share market intelligence.
• Market & Technical Knowledge:
  Stay current on industry trends, competitive offerings, evolving diagnostic technologies, and changing customer needs.
• Marketing & Brand Alignment:
  Assist marketing teams with client collateral, ensuring all messaging aligns with corporate quality standards and brand reputation.
• Proposals & Reporting:
  Ensure timely submission of RFP/RFQ responses and maintain thorough activity reporting to track sales pipeline health.

• Experience:
  
  5–7 years of successful sales experience within the commercial vehicle, automotive service tool, diagnostic equipment, or related fleet industry.
• Education:
  
  Bachelor’s degree in Business, Sales Management, Computer Science, or a related field (or equivalent professional experience).
• Technical Aptitude:
  Familiarity with computer interfaces, software platforms, and the ability to demonstrate technical vehicle repair/diagnostic equipment.
• Software Proficiency:
  Proficient in standard business tools (MS Office Suite, Excel, PowerPoint, Project, Visio, CRM software).
• Communication & Presentation:
  Excellent written, verbal, and presentation skills, with a proven ability to explain complex technical concepts to non-technical stakeholders.
• Professional Attributes:
  High degree of personal accountability, integrity, and strong organizational and priority-setting skills.
• Travel:
  Ability to travel extensively (including overnight stays) as business needs dictate.