Office Assistant II

Position Overview

Department:
Office of Financial Aid and Scholarships

This position is an Oakland University Professional Support Association‑MEA/NEA position. The incumbent will be represented by the MEA/NEA. Qualified bargaining unit members will receive interviews and initial consideration. The role is full‑time, Monday–Friday, 40 hours per week.

To coordinate the clerical processing for a specialized function by performing a variety of multi‑step processes according to a specified framework of procedures, regulations and precedents; and to serve as an informational source.

• Manage the front desk and provide exceptional customer service to students, faculty, staff and external visitors.
• Coordinate clerical tasks and ensure timely completion according to established procedures.
• Operate word processing, spreadsheet and database applications to produce documents and reports.
• Communicate effectively in a high‑paced, demanding environment and handle stressful situations with professionalism.
• Work as a self‑starter within a positive team environment, multitasking and following through on priorities.

• High school graduation or an equivalent combination of education and experience.
• Four years general office work including experience prioritizing work and meeting deadlines.
• Possess keyboarding skills necessary to perform successfully in the position.
• Ability to operate standard office equipment.
• Ability to interact effectively with the public, students, faculty, and staff.
• Knowledge of proper grammar, spelling and punctuation and ability to use standard office source manuals.
• Ability to compose correspondence.
• Ability to deal effectively with people under stress.
• Ability to perform functions consistent with intermediate word processing and intermediate spreadsheet applications, demonstrated by a skills assessment.

Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred. Qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may also be considered.

Salary: $48,239 annually

Employee Group/Grade: C‑7

Work Schedule:

Full‑time (40 hours per week), Monday–Friday

Pay

Schedule:

Monthly

07/09/2026