Product Manager

ABOUT US:

Auto Hauler Exchange is an innovative startup revolutionizing the auto transport and logistics industry. Our platform connects vehicle shippers and carriers to streamline vehicle transportation with real-time tracking, transparent pricing, and an easy-to-use interface. We are currently looking for a proven, dynamic and results-driven Product Manager to join our Software Product Team.

The Product Manager is responsible for defining, building, launching, and optimizing software products and workflows that advance AHX’s business objectives and customer experience within the finished vehicle logistics industry. This role bridges business strategy, customer needs, and technical execution by leveraging modern AI technologies, automation tools, and data-driven product development practices.

The Product Manager will own the roadmap and execution for one or more core product areas, coordinating closely with Engineering, Operations, Carrier Relations, OEM stakeholders, and Leadership to deliver measurable business outcomes. This role requires a strong blend of product strategy, operational expertise, customer empathy, analytical thinking, and practical AI fluency.

A successful candidate must possess a deep understanding of the finished vehicle logistics ecosystem, including vehicle transportation operations, carrier workflows, OEM logistics processes, dispatching, load management, transportation marketplaces, and operational bottlenecks affecting the movement of vehicles across North America.

In essence, our Product Manager acts as both a strategic operator and technology innovator — ensuring AHX continues to modernize and improve the vehicle logistics industry through intelligent software solutions.

• Define product vision, goals, success metrics, and technology-driven opportunities aligned with AHX’s strategic objectives.
• Build and maintain product roadmaps focused on improving efficiency, visibility, automation, and customer experience within finished vehicle logistics.
• Identify opportunities to streamline carrier operations, dispatching, load management, route optimization, communication workflows, and transportation execution.

• Serve as an internal subject matter expert on finished vehicle logistics workflows and operational challenges.
• Develop a deep understanding of carrier, broker, OEM, dealership, and shipper pain points.
• Translate operational inefficiencies into scalable software solutions that improve throughput, visibility, and profitability.

• Collaborate with engineering teams to design and launch intelligent software features such as workflow automation, operational copilots, smart search, predictive insights, and AI-assisted user experiences.
• Leverage AI tools and prompt engineering to prototype solutions, accelerate workflows, improve documentation, and enhance product iteration speed.
• Participate in defining AI-assisted workflows, automation logic, integrations, and operational tooling requirements.

• Conduct customer interviews, workflow analysis, and competitive research across the finished vehicle logistics market.
• Gather feedback from carriers, dispatchers, brokers, OEMs, and internal operations teams to identify unmet needs and product opportunities.
• Monitor trends in transportation technology, logistics automation, and AI-enabled operational platforms.

• Coordinate across Engineering, Operations, Sales, Carrier Success, and Executive Leadership teams.
• Lead sprint planning, backlog prioritization, and feature delivery processes.
• Facilitate communication between technical and non-technical stakeholders.

• Define and monitor KPIs related to operational efficiency, marketplace liquidity, load fulfillment, user adoption, and customer satisfaction.
• Use data analysis and experimentation to guide product decisions.
• Evaluate feature success through operational metrics, customer feedback, and business impact.

• Manage end-to-end product launches from concept…