Patient Access Representative​/Imaging Support Services​/Part Time

Schedule:

three days one week and two days the second week, total of five shifts per pay period. Day shift: 8:00 AM – 4:30 PM primary and 10:30 AM–7:00 PM as needed.

• Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures.
• Performs clerical and reception duties associated with patient registration.
• Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database.
• Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

• High School diploma equivalency.
• 1 year of applicable cumulative job specific experience required.
• Medical terminology, medical office, and/or Acute hospital desk clerk experience preferred.
• Computer, telephone and customer service skills preferred.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

• Organization:
  Henry Ford Rochester Hospital
• Department:
  Imaging Support Services 001
• Shift: Day Job
• Union Code:
  Not Applicable