Associate Director- Henry Ford Health East

Shirley Ryan Ability Lab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Under the direction of the Executive Director the Administrative Director is responsible for administration including data analysis, problem solving, business planning and project management supporting clinical operating center. Represents his or her professional/clinical discipline as a mentor and in various committees and forums throughout the Shirley Ryan Abilitylab delivery system to ensure the highest practice and administrative standards.

Shares responsibility with the Medical Director and the Executive Director of the center and the VP, Operations for planning, developing, implementing, and evaluating the operations of the center consisting of a range of patients care activities. The Administrative Director is accountable for meeting established center standards for overall quality, patient care outcomes, financial performance, research, academic achievement, sound management practices and regulatory compliance.

The Director will consistently demonstrate support of the SRAlab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Administrative Director will demonstrate Shirley Ryan Ability Lab Core Attributes:
Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

The Administrative Director will:

• Accomplish Clinical Operating Center goal setting, strategic planning and policy development including the assessment of patient, referrer, managed care/payor satisfaction and expectations. Recommend related program and service development including structure, clinical protocols, performance standards, policies and business plans.

• Participate in marketing analysis and promotional activities for the Center. Identify key referral sources, managed care organization and other significant contacts.

• Oversee center operations as assigned. Establish and manage progress against a set of clinical, service and financial outcomes that reflects optimal performance and are consistent with corporate standards and expectations. Practice continuous quality improvement. Maintain compliance with regulatory and accreditation requirements. Ensure a functional and safe environment of care.

• Monitor and achieve desired financial performance of the operating center; develop operating budget and manage resources to budget and volume.

• Implement a leadership strategy that cultivates a vibrant and professional work environment. Recruit, hire, coach, and develop an appropriate mix and number of high caliber staff. Provide supervision, evaluate individual and group performance, and when necessary initiate discipline or termination of non-physician staff.

• Advocate a scientific approach to patient care delivery and advance the academic mission of SRAlab by providing an exciting teaching environment, maintaining strong relationships with academic institutions and professional organizations and intra and extramural funding supporting research and publication.

• Collaborate with leaders and staff in other centers toward the achievement of overall Institute goals.

• Develop and ensure compliance with the administrative policies and procedures of the clinical operating center. Ensure compliance with corporate administrative policies and procedures.

• Take…