Medical Assistant- Orthopedic Clinic

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more.

With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more.

With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health:
Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Department:
Orthopedic Clinic

Schedule:

Part-time days

Location:

Rochester, MI

As a Medical Assistant in our Orthopedic Clinic, you'll be the vital link between our patients and clinical team. Working under the direction of our providers and nursing leadership, you'll deliver compassionate, high-quality care by seamlessly blending administrative expertise with clinical skills. Your role is essential in creating a welcoming environment where patients feel heard, prepared, and confident in their care journey.

• Welcome patients with warmth and professionalism, guiding them through their visit and preparing them for examinations, procedures, and treatments with attention to detail and compassion.
• Gather and document vital signs and comprehensive patient histories using critical thinking, ensuring accurate information that drives quality clinical decisions.
• Collaborate with providers to prepare for and assist with examinations and procedures, following established protocols while maintaining the highest standards of patient care.
• Safely administer medications and immunizations as prescribed, meticulously documenting all actions and maintaining detailed records that support continuity of care.
• Maintain thorough, accurate documentation in our electronic health record system, ensuring all patient interactions and clinical activities are properly recorded.
• Stay alert and respond promptly to patient emergencies, demonstrating quick thinking and composure in critical moments.
• Actively engage with patient communications—managing phone calls, messages, and patient portal inquiries—responding within established time frames to ensure patients feel supported throughout their care.
• Eff…