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Global Issue Resolution Coordinator
Job in
Rochester, Oakland County, Michigan, 48308, USA
Listed on 2026-08-22
Listing for:
Edag-Mexico
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Edag-Mexico in Michigan, USA, is seeking a Problem Resolution Coordinator to coordinate and track software and system network issue tickets throughout the development process, ensuring timely resolution and clear traceability. You will review tickets for completeness, assign them to the best engineers, generate reports and metrics, and support stakeholders with status updates and customer communications.
Travel to California may be required to meet with the client and collaborate with the global
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