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Travel Operations & Client Success Representative

Job in Rochester, Olmsted County, Minnesota, 55905, USA
Listing for: Pinell Studios
Full Time position
Listed on 2026-02-18
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Travel Operations & Client Success Representative

We are seeking a dependable Travel Operations & Client Success Representative to coordinate personalized travel arrangements while delivering high-quality client service. This role emphasizes research, operational coordination, documentation management, and timely communication to ensure each plan is completed accurately and efficiently.

In this position, you will work directly with clients to collect scheduling needs, preferences, and budgets. You will assess appropriate service options, coordinate bookings, confirm reservations, and prepare organized travel schedules. Maintaining precise documentation and tracking confirmations within internal systems are essential to ensuring smooth operations. You will also assist with itinerary updates, schedule changes, and client inquiries as needed.

This service-oriented role focuses on structured planning and operational accuracy rather than promotional sales. Candidates who value organization, reliability, and consistent communication will find this position both engaging and rewarding.

Key Responsibilities
  • Research appropriate lodging and transportation options
  • Coordinate and confirm reservations
  • Prepare itineraries and confirmation materials
  • Manage schedule updates and client communications
  • Maintain organized operational records
Qualifications
  • Strong communication and organizational skills
  • High attention to detail
  • Ability to manage multiple active requests
  • Experience in administrative or hospitality support preferred
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