Operations Warranty Clerk

Fixed Operations Warranty Clerk

Department:
Shared Services

Reports to:

Fixed Operations Administrative Lead

Salary: $23.66 - $26 Per hour

The Fixed Operations Warranty Clerk will support Mazda, Ford, Toyota & Chevy by closing out warranty repair orders, processing warranty payments, communicating with Warranty Administrators regarding claims we were either not paid for, as well as over/under payments and maintaining accounts within the Dealer Management System.

• Close warranty repair orders for Mazda, Ford, Toyota & Chevy
• Post warranty payments for Mazda, Ford, Toyota & Chevy in DMS

• Review open RO report and ensure they are closed in a timely manner
• Review accounts within DMS

• One on One with Fixed Operations Team Lead

• Ensure all open RO’s that can be closed for the month, are closed

• Review accounts with Fixed Operations Team Lead

• Review all accounts by end of January to ensure they are ready for audit
• If any 12th month adjusting entries need to be completed, this needs to be communicated to Fixed Operations Team Lead by Dec 31st.
• Ensure account transaction descriptions and supporting documentation for bodyshop accounts are saved to the M drive for December GL

• Maintain the integrity of the FTC regulations
• Complies with the employee handbook, company, & departmental policies
• Cross training
• Organizing and maintaining paperwork

• Strong analytical skills and a sense of urgency
• Previous automotive accounting experience preferred, but not necessary.
• Team player focused on efficiency and accuracy.
• Strong communication skills via email/phone
• Good organization skills with attention to detail
• Critical thinker and effective time manager
• Experience with Microsoft Office/Excel
• High School Diploma
• 2 years of administrative experience