Operations Administrative Lead

Fixed Operations Administrative Lead

Department: Shared Services

Reports to: Global Office Administrator

Salary: $60,000

Job Summary

The Fixed Operations Administrative Lead will oversee administrative support for parts, service and bodyshop across RMC. This position will be responsible for maintaining a global team to ensure the needs of the business are met.

Daily

• Support Fixed Ops Admin team

Weekly

• Review credit card reconciliation for all stores
• Follow up with direct reports regarding Chase missing bank activity not recorded to the GL
• Approve timecards and PTO in ADP
• Review open RO report and ensure they are closed in a timely manner

Monthly

• Hold one on one with direct reports
• Review accounts & schedules, if needed – reach out to direct reports for questions and/or concerns

Month-End

• Cash box audits
• Review policy charges
• Complete google sheet entries: cashier over/short, unposted transactions complete, credit card reconciliations

Quarterly

• Attend and present at Fixed ops meetings
• Meet with Global Office Administrator to review accounts and schedules

Annually

• Conduct performance reviews for direct reports
• Attend leadership training

Year-End

• Review all accounts and schedules for fixed ops by end of January to ensure they are ready for audit
• Review and discuss any 12th month adjusting entries needed with Global Office Administrator by Jan 15th
• Ensure account transaction descriptions and supporting documentation for direct reports are saved to the M drive for December GL

Other Responsibilities

• Maintain the integrity of the FTC regulations within the fixed ops admin
• Ensure the fixed admin staff complies with the employee handbook, company, & departmental policies
• Creating standardized global processes to support cross training
• Making sure the team has adequate tools and support to succeed
• Holding the team accountable for daily, weekly, monthly, and annual deadlines
• Keeping up to date with company announcements and factory recalls
• Organizing and maintaining paperwork
• Liaising with the business and administration

• Must have dealership experience within service with closing Repair Orders and preferred experience with warranty administration
• Strong analytical skills and a sense of urgency
• Previous automotive accounting experience preferred, but not necessary.
• Team player focused on efficiency and accuracy.
• Strong communication skills via email/phone
• Good organization skills with attention to detail
• Critical thinker and effective time manager
• Experience with Microsoft Office/Excel
• High School Diploma
• 2 years of administrative experience
• Preferred:
  Leading an administrative team

Benefits

Competitive compensations and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.

Additional duties may be assigned by the Global Office Administrator and job description subject to change at management’s discretion.