Medical Administrative Assistant - Multiple Departments

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

This is a hybrid position and must be located within 100 miles of the Rochester Mayo Clinic campus for occasional on-site expectations based on business needs.

Applicants are not applying for a specific area. Qualified applicants are pooled for consideration by any/all active hiring managers. Your availability will be further discussed at the time of an interview.

• Requesting and managing the flow of patient materials
• Coordinating appointment schedules
• Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel
• Managing calendars
• Preparing documents and presentation materials
• Processing invoices and reimbursements
• Composing and/or transcribing correspondence/documents
• Supporting departmental projects/activities
• Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts
• Answering telephones and providing related follow-through
• Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient
• Exhibits initiative, proficiency, and adaptability to optimize the time of those supported
• Strong organizational, communication, and interpersonal skills
• Commitment to quality and excellence in service
• Confidentiality and professionalism
• Accountable for ensuring accuracy and completeness through attention to detail
• Accuracy and thoroughness in all patient-related activities

For a peek into the position and responsibilities of a Medical Administrative Assistant, check out this video:

Position requires high school diploma or G.

E.

D. with a minimum of two years’ experience in an administrative support role or one-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role, or an associate’s degree in an administrative, business, or medical-related program. Administrative support role experience must include performance of responsibilities such as meeting management and calendar coordination, creating/transcribing correspondence/documents, and utilization of business-related software to produce databases, spreadsheets, presentations, etc.

Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Anatomy/Physiology may also be required depending on role and background. Possess high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication, and the ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment.

Demonstrate effective and appropriate decision-making, judgment, and confidentiality as well as attention to detail and follow-through. Experience with coordination of travel and expense management. Proficient application of English…