Global Customer Logistics Specialist

Overview

Job Description

Collaborate with Innovative 3

Mers Around the World. Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3

Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

• Lead ocean shipment load factor improvement initiatives, leveraging analytics and reporting tools (Power BI and related platforms) to identify utilization trends, root causes, and continuous improvement opportunities across the global network.
• Develop, standardize, and deploy global load factor optimization solutions to improve container utilization, reduce operational complexity, and enable scalable execution across regions and sites.
• Partner with Global Logistics, Manufacturing sites, Distribution Centers, consolidation centers, freight forwarders, and 3PLs to drive adoption of ocean shipment optimization practices and improve end-to-end shipment efficiency.
• Engage internal and external stakeholders through structured governance forums, initiative reviews, and progress presentations to ensure alignment, accountability, and execution discipline.
• Develop and maintain decision-support tools including prioritization matrices, process maps, execution roadmaps, and implementation timelines to accelerate adoption across multiple work streams.
• Track, analyze, and report site-, region-, and global-level load factor KPIs, providing clear visibility on performance trends, risks, and improvement actions to leadership.
• Prepare and deliver executive-ready summaries on load factor performance, shipment efficiency, and realized cost savings for site, regional, and global stakeholders.
• Support the development and continuous refinement of governance processes, Load Factor Playbooks, RACI structures, and centralized communication platforms to ensure consistent execution.
• Contribute to cross-functional issue resolution for systemic operational challenges impacting load factor performance, shipment efficiency, and ocean logistics execution across business groups.

• Bachelor’s degree or higher in Engineering, Supply Chain, Logistics, Operations Research, or Business Administration (completed and verified prior to start)
• Eight (8) years of progressive experience in logistics, transportation, or related end-to-end supply chain functions, with demonstrated impact in large, complex, and global environments in a private, public, government or military environment.

Additional qualifications that could help you succeed even further in this role include:

• Master’s degree preferred in Supply Chain, Logistics, Operations Research, Business Administration, Engineering, or a related field.
• Relevant professional certifications (e.g., CSCP, CLTD, SC Pro, PMP, APICS, Lean Six Sigma Black Belt) are highly valued.
• Minimum of 5+ years of project and program management experience, with a proven track record of leading large-scale, strategic, and transformational initiatives in global, matrixed organizations.
• Strong project and program management expertise, including experience with PMO governance, portfolio management, stage-gate, and agile delivery methodologies.
• Deep expertise in ocean transportation and international logistics, including FCL operations, consolidation strategies, and global freight network optimization.
• Strong understanding of container utilization, MOQ management, cost-to-serve drivers, and end-to-end ocean freight efficiency levers.
• Demonstrated ability to lead cross-functional and cross-regional teams across Manufacturing, Distribution Centers, Transportation, Procurement, Planning, Packaging, Finance, IT/Data, and external partners (freight forwarders, 3PLs).
• Experience partnering with Finance and IT/Data teams to reconcile volumes, validate savings, and ensure robust financial governance and sustainability of benefits.
• Strong…