Services Sales Executive - Microsoft

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World‑class facilities and the technology you need to thrive – in our offices or yours.

As a Microsoft Services Sales Executive (SSE), you will drive strategic services growth by partnering with Microsoft and SHI account teams to identify, qualify, and close services opportunities that accelerate customers’ digital transformation. This role is consultative and relationship‑driven, requiring deep knowledge of Microsoft’s ecosystem, SHI’s services portfolio, and the ability to position business outcomes that deliver measurable value.

• Own the Services Sales Motion:
  Drive the full lifecycle of services opportunities – from discovery and qualification through proposal, negotiation, and close – aligned to Microsoft priorities and SHI’s strategic accounts.
• Act as a Trusted Advisor:
  Engage with customer executives and technical stakeholders to understand business challenges, translate requirements, and position SHI’s Microsoft Services as the solution.
• Collaborate Across Teams:
  Work closely with SHI sellers, Microsoft account teams, and delivery leaders to co‑sell and co‑create solutions that maximize customer success.
• Lead Strategic Conversations:
  Facilitate workshops, assessments, and envisioning sessions to uncover new opportunities and influence customer roadmaps.
• Manage Pipeline & Forecasting:
  Maintain accurate opportunity tracking, provide monthly forecasts, and ensure timely updates to leadership.
• Drive Growth:
  Expand existing engagements and identify net‑new opportunities across Azure, Data & AI, Modern Work, and Security services.
• Ensure Customer Success:
  Partner with delivery teams to set clear expectations, monitor engagement progress, and maintain accountability for successful outcomes.
• Represent SHI’s Value:
  Serve as an expert in SHI’s Microsoft Services methodology, offerings, and differentiators.

• Business Development:
  Proactively seek out new markets, initiate strategic partnerships, and contribute to the development of innovative business strategies.
• Closing Deals:
  Develop and implement a strategic plan for closing deals, identifying high‑value opportunities and using advanced negotiation techniques to secure successful outcomes.
• Consultative Sales:
  Proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process.
• Customer‑Centric Mindset:
  Proactively engage with customers to understand their needs and expectations. Develop and implement strategies to enhance customer satisfaction and loyalty.
• Communication:
  Effectively communicate complex ideas and information to diverse audiences and facilitate effective communication between others.
• Relationship Building:
  Proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
• Negotiation:
  Proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Analytical Thinking:
  Synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.
• Adaptability:
  Adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
• Resilience:
  Anticipate potential obstacles, develop contingency plans, and adapt strategies to overcome them.

• Experience with partner’s Global, Enterprise, or Commercial Segment(s), including familiarity with partner's portals, tools, programs, processes, and…