Client Service Representative

Client Service Representative (CSR) in Rochester, MN Discover a client service role that makes every day rewarding. As a CSR for Interim Health Care, you’ll be part of a team that is improving lives through the home-based care they provide.

Interim Health Care is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this!

Our Client Service Representatives enjoy some excellent benefits:$42,000 - $52,000/year

Schedule:

Monday - Friday, 8am-5pmEmployer happily pays 90% of employee health coverage!

Family-oriented culture that promotes work-life balance

Online training, growth and ability to earn CEUsTuition discounts through Rasmussen University PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits As a Client Service Representative, here’s a big-picture view of what you’ll do:

Assist our Client Service Supervisor in ensuring compliance with quality and operational standards

Schedule staff and improve the process of client/patient scheduling for home care services

Document job orders, receive referrals and assist with staffing orders

Verify client insurance and assist with office functionsA few must-haves for Client Service Representatives:

Associate’s degree or equivalent years of training and work experience

Minimum of 1 year of experience in healthcare or a related industry (employer happy to train!)Understanding of state and federal home care standards and regulations

Excellent oral and written communication skills with clinical and non-clinical staff

Strong organizational skills, attention to detail and computer software proficiency

Why Work for Interim Health Care?

Founded in 1966, Interim Health Care is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status.
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