Education Success Manager - Southaven, Mississippi

Benefits Highlights

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

This position will work 100% on‑site in Southaven, Mississippi

The primary purpose of this role is to lead the curriculum design and development of educational programming for the MCP Accelerate program and emergent partner programs within Mayo Clinic Platform (MCP). The Education Success Manager will work with other MCP success managers to iteratively design, develop, and refine the MCP Accelerate program and provide strategic support through all phases of the curriculum development cycle for new partner programs.

The position will be responsible for the following essential functions:

• Collaboratively leads the design, development, and implementation of the curriculum for the MCP Accelerate program.
• Continuously improves and refines the MCP Accelerate program in collaboration with other MCP Success Managers and MCP leaders.
• Collects feedback on partner experiences and develops data‑driven solutions that enhance learning outcomes and user experiences.
• Advises and assists with the creation of new partner programs.
• Applies systems level thinking to translate data‑driven insights from partner programs to inform broader education initiatives and trainings within MCP.
• In partnership with MCP leadership, provides strategic guidance and recommendations for how Mayo Clinic Platform can design high‑quality learning experiences and resources that support key initiatives.
• Serves as a liaison for educational content development and strategy for internal and external partnerships.
• Builds inter‑professional relationships and partnerships across Mayo Clinic to support education development within MCP.
• Demonstrates knowledge of current technologies, learning theories, and pedagogical approaches for how to create meaningful learning experiences.
• The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned.

This position is not eligible for visa sponsorship;
Mayo Clinic does not participate in the F1 STEM OPT extension program.

This position is a limited‑tenure role intended to support the formation, launch, and stabilization of a new company and laboratory. As the organization matures, the role is expected to transition to a permanent infrastructure position within a separate company operating independently from Mayo Clinic Laboratories.

A Master's Degree in education or related field with seven years of experience is required.

Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities.

Candidate has expertise and demonstrated experience in all phases of the curriculum development lifecycle, data‑driven learning design, learning theory, education technology, pedagogy, and consulting with subject matter experts.

Must demonstrate the skill to communicate technology and data‑derived product solutions to advance medical care.

Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds.

Requires strong relationship skills and the ability to manage several client accounts simultaneously.

Must possess qualities which indicate the ability to mentor, train, and supervise employees.

Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program.

Must have ability and confidence to effectively function both dependently and independently, be a team player and a self‑starter.

Ability to effectively present to internal and external groups at a high level representing Mayo Clinic Platform.

Must be an initiative taker, eager to break new ground and create opportunities for others.

Doctoral or post graduate degree in education or related field preferred. Experience with startup companies is preferred.