IT Lab Tech - Physical Failure Analysis, Reliability Testing, and Characterization Apprentice

Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation.

With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following:

• Physical Failure Analysis, Reliability Testing, and Characterization

You will have the opportunity to apply your knowledge and experience using the latest tools, testers, and analytical technologies to support failure analysis and reliability investigations on IBM hardware, cards, and components.

Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and material characteristics against design and functional requirements.

Where applicable, you will be taught principles of system analysis, defect identification, root‑cause analysis and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state‑of‑the‑art tools to test, manipulate and inspect printed circuit boards and electronic card assemblies, and work with our engineers to interpret and consolidate the obtained data, document findings, and consolidate results into clear analyses that support corrective actions and product improvements.

IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally‑recognized credential from the DOL.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full‑time roles at IBM.

An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some experience with data analysis or simply working in a team oriented environment in the past, you’re exactly the type of candidate we’re looking for.

To be successful, you need:

• Drive and eagerness to learn

• Ability to work independently, and in an efficient and organized manner

• Ability to work collaboratively as part of a team

• Strong troubleshooting

• Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment

As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands‑on application with your project teams.

This position is not eligible for visa sponsorship.

Relocation assistance is not available.