Accounts Receivable and Disputes Sr. Analyst

Accounts Receivable and Disputes Sr. Analyst

Collaborate with Innovative 3

Mers Around the World. Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3

Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

• Leading end‑to‑end Customer Issue Resolution Management – handling issues related to billing, quality and service complaints, disputes, returns, financial adjustments and collection activities to secure timely payment.
• Partnering with customers and internal contacts to resolve 3M end‑to‑end CIR activities, ensuring data accuracy, timely response and proactive problem solving. Communicating clearly through email and telephone interactions.
• Driving vigorous collection activities on past‑due accounts within generally defined credit policies and procedures – determines and corrects billing errors, manages invoice processing cycle times, and optimizes processes to ensure efficiency and accuracy.
• Implementing creative solutions for moderate to complex issues, demonstrating skills and knowledge in financial statement analysis, negotiation, and credit and financial counsel principles.

Required Qualifications

• Bachelor’s degree or higher (completed and verified prior to start)
• Three (3) years of experience within a finance, AR/Collections, analytics, pricing, customer service role or related field in a private, public, government or military environment

Additional Qualifications That Could Help You Succeed

• Experience with Excel including familiarity with conditional formulas, VLOOKUP and pivot tables
• Experience with Power BI, Access, and automation tools
• Ability to complete repetitive tasks in a timely manner and keep track of ongoing pending requests
• Ability to communicate in writing and verbally using local languages; intermediate to advanced Excel and data analysis skillset
• Experience in ERP and CRM systems (SAP and Salesforce)
• Experience with cross‑functional project leadership preferred
• Self‑motivated, able to work effectively in cross‑functional groups, and with internal and external customers
• Ability to resolve conflicts effectively and take the initiative to resolve issues before they become problems
• Ability to follow through with commitments and show concern for the needs of others
• Excellent oral and written communication, including presentation skills
• Clear and conceptual thinking ability; excellent judgment and discretion
• Prefers to stay busy with a full workload and enjoys meeting challenges
• Ability to handle work‑related stress; handle multiple priorities simultaneously; and meet deadlines

This role follows an on‑site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN.

Not authorized.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

3M offers many programs to help you live your best life – both physically and financially. For a full list of benefits, visit 3M Benefits Overview ().

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.