Compliance Support Specialist

Think Bank is seeking a motivated and detail-oriented individual eager to launch or advance their career in compliance as a Compliance Support Specialist. In this role, you will contribute to a culture of integrity and accountability by helping ensure the organization operates in full compliance with applicable laws, regulations, and internal policies. Your work with our model of care will directly support the protection of our customers, employees, and the bank's reputation.

This position is an excellent entry point into the growing field of compliance. It offers the opportunity to collaborate across departments, support key compliance initiatives, and gain exposure to regulatory frameworks within the financial services industry.

As a Compliance Support Specialist, you will assist managers and the Compliance team in navigating vendor management processes, conducting quality control reviews, and supporting a variety of compliance-related activities. You will serve as a resource to internal stakeholders while helping mitigate regulatory risk and promote adherence to applicable standards.

As a Compliance Support Specialist your ongoing job functions will consist of:

* Manage vendor relationships in accordance with the bank's Vendor Management Policy

* Conduct periodic quality control reviews, including quarterly loan reviews, to ensure proper underwriting and regulatory compliance

* Support the administration of the bank's contract management process

* Provide support to the Compliance area by assisting with completion of various risk tasks such as:

* Researching federal and state banking laws and regulations

* Interpreting regulatory requirements and translating them into practical business guidance

* Supporting compliance-related training initiatives

* Provide general support to the Compliance Director on regulatory and compliance matters.

Job Knowledge, Skills, and Abilities:

* Working knowledge of credit and lending principles

* Broad knowledge in business and/or banking industry

* Ability to communicate professionally with internal and external contacts at all levels

* Demonstrated organizational skills, including the ability to prioritize and manage multiple tasks simultaneously

* Strong analytical and problem‐solving skills

Education and Experience:

* High School Diploma, GED, or equivalent required;
Bachelor's degree in business or related field preferred

* 2 years' experience in the financial services industry

* Compliance related certification preferred

* Lending or credit experience preferred

Schedule:

This is a full-time position working approximately 40 hours/week Monday - Friday with the ability to work remotely up to two days per week.

Compensation: $37.71/hour; non-exempt

Benefits:
The position is eligible for a full benefits package including:

* Health insurance with HSA contribution

* Dental insurance

* Vision insurance

* Up to 23 days of PTO annually

* Seven paid holidays

* Four weeks of paid family leave

* Up to 7.5% 401(k) employer match

* Tuition reimbursement

* Clothing allowance

At Think we will go the distance to help our employees flourish. We'll give you the training you need to hit the ground running - with confidence - in your new position, help you stay engaged and challenged, and provide an inspiring environment that celebrates your personal style, culture and background.

Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.

Why Join Think Bank?

At Think Bank, we are committed to fostering an environment where employees can thrive both professionally and personally. We provide the training and support needed to succeed, while encouraging continuous growth and development. Our culture values quality outcomes, customer well-being, and ethical business practices over volume-driven performance metrics.

We also believe that diversity and inclusion are fundamental to our success. By embracing differences in perspectives, backgrounds, and experiences, we strengthen our organization and better serve our customers.