Patient Appointment Services Specialist - Multiple Departments

Mayo Clinic - 4001 41st Street Northwest - Responsibilities:
Facilitate patient visits and support healthcare providers by anticipating and responding to patient needs;
Use patient-specific information to determine appointment nature and independently schedule and confirm appointments;
Navigate electronic tools to update patient electronic health information and insurance details;
Coordinate complex scheduling across multi-specialty itineraries;
Demonstrate strong phone etiquette and customer service to communicate with patients and healthcare team