Finance Rep-Revenue Cycle-Hybrid

** Why Mayo Clinic*
* Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans ((Use the "Apply for this Job" box below).)  - to take care of you and your family, now and in the future.

And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

** Benefits Highlights*
* + Medical:
Multiple plan options.

+ Dental:
Delta Dental or reimbursement account for flexible coverage.

+ Vision:
Affordable plan with national network.

+ Pre-Tax Savings: HSA and FSAs for eligible expenses.

+ Retirement:
Competitive retirement package to secure your future.

** Responsibilities*
* ** HYBRID:
** This is a hybrid position and  
** must be located within 100 miles
** of any of the Mayo Clinic campuses for on-site expectations based on business needs.

Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for Mayo Clinic Arizona, Jacksonville and Rochester Revenue Cycles. Responsible for management and collection of Mayo Clinic Account Receivables through the use of automated systems and revenue cycle processes. Responds to and resolves a variety of account, billing and payment issues from patients and customers. Follows approved guidelines and policies regarding routine patient and payer interactions.

Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving. Interprets, applies and communicates Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic. This individual must accurately document interactions and interpret interactions documented by others. Must have excellent customer service skills and possess the ability to negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions.

Position may be eligible for and/or required for telework based on business need, from an off-site location, following adequate training period and demonstrated ability to meet required metrics.

** Qualifications*
* HS Diploma or equivalent and 4 years of relevant experience in finance, collections, customer service, insurance and/or health care environment

OR

Bachelor's degree is required.

Bachelor's degree in business or health care field preferred.

Preferred candidates will demonstrate exceptional customer service skills and the ability to build and maintain positive relationships with outside vendors, hospitals, and accounts payable departments. Strong verbal and written communication abilities are essential for effectively resolving account inquiries, coordinating with internal and external stakeholders, and delivering a high level of customer support. A solid understanding of accounts receivable processes, including aged account collections, invoicing, and credit balance management, is preferred.

Successful candidates will be highly organized, detail-oriented, and capable of efficiently navigating multiple systems and websites while managing competing priorities.

NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Experience as a Financial Representative is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.

**** This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.*
* ** Exemption Status*
* Nonexempt

** Compensation Detail*
* $21.91 -$34.27 / hour

** Benefits Eligible*
* Yes

** Schedule*
* Full Time

** Hours/Pay Period*
* 80

** Schedule Details*
* Monday through Friday Rotating schedule, starting between 7 am and 830 am CST.

** Weekend Schedule*
* No weekends

** International Assignment*
* No

** Site Description*
* Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Learn more about what each unique Mayo Clinic campus has to offer,…