Residential House Coordinator

At Hiawatha Homes, our work matters. Every day, our team members support individuals with disabilities and specialized needs in ways that promote safety, dignity, independence, and quality of life. If you are looking for a career where your work isn't transactional, but instead you can build meaningful relationships, make a direct impact, and be part of a mission-driven organization, Hiawatha Homes may be the right place for you.

We value compassion, accountability, teamwork, and professionalism, and we are committed to creating a supportive work environment where employees feel respected and appreciated.

The House Coordinator manages his/her designated program and oversees the areas of individual support, medical needs, program support, and supervisory duties, while maintaining effective communication with appropriate team members and staff.

1. Delivers quality and person-centered support services with dignity and respect for each individual’s unique needs, and advocates for individuals to be fully integrated into community life.

• Demonstrates a person-centered attitude and builds positive relationships with the individuals supported by providing choices and promoting independence.
• Assists each individual in meeting personal desires by encouraging participation in leisure and recreational activities in the community and ensuring adequate staff coverage for scheduled activities.
• Supports people in establishing and maintaining relationships with friends, family, and community connections.
• Promotes each person’s dignity of risk while following through with Individual Abuse Prevention Plans (IAPPs), service outcomes, and positive behavioral support plans to reduce vulnerability in identified areas.
• Monitors the daily activities of individuals supported and addresses any concerns in a timely fashion.
• Collaborates with other providers and assesses the need for additional support recommendations.
• Gathers necessary information and documentation to conduct and participate in team meetings and annual reviews and sends appropriate documentation to the individuals’ team per licensing standards.
• Assures the Coordinated Service and Support Plans (CSSPs) and Coordinated Service and Support Plan (CSSP) Addendums are up to date and implemented properly.
• Ensures central files and individuals’ books are up to date.
• Completes paperwork as requested by an individual’s team, such as Adult Foster Care (AFC) reports, psychotropic medication reviews, progress reports, etc.

2. Collaborates with Program Nurse to manage the medical needs of supported individuals, and ensures staff are appropriately trained regarding the core needs of the individuals in the program/s.

• Follows the Health Plans as written for each person and documents appropriately.
• Administers and documents medications and treatments as directed.
• Follows procedures utilizing medical equipment; reports malfunctions or needed repairs.
• Locates and uses medical information and resources established by the program.
• Monitors and documents individuals’ health concerns and changes, and consults with Program Nurse, and/or Director of Nursing and Program Manager.
• Consults with nursing staff regarding medical recommendations, such as Physical Therapy, Occupational Therapy, Speech Therapy, etc.
• Assists Program Nurse in scheduling and attending medical and dental appointments, as needed.

3. Oversees program operations.

• Assists with coordination of Individual intake and/or discharge processes.
• Ensures compliance with designated House Coordinator roles and responsibilities associated with 245D licensing requirements and regulations.
• Prepares for county licensing reviews.
• Collaborates with Program Manager to ensure…