Human Resources Manager

Position Overview

The Human Resources Manager supervises the Human Resources Department and provides ongoing support and direction to Hiawatha Homes’ employees, including coaching, training and progressive discipline. He/she establishes and maintains trust by appropriately handling sensitive information and using discretion with confidential data and files. The HR Manager facilitates the creation and implementation of agency policies and procedures. He/she ensures compliance with state and federal employment regulations as well as mandated licensing standards.

The HR Manager participates in committees and collaborates with the Management Team to fulfill the mission and vision of Hiawatha Homes.

1. Manages the Human Resources Team by providing ongoing support and feedback.

• Hires, trains, supervises and evaluates the HR Department staff.
• Collaborates with HR Team to develop and implement effective recruitment, marketing, and advertising strategies.

2. Provides support and direction to agency personnel and facilitates ongoing professional development, and coordinates.

• Tracks and initiates 90-day Evaluation Work Period reviews.
• Coaches staff regarding job duties and expectations so that they can be successful in their positions.
• Manages employee recognition efforts.
• Tracks and initiates annual performance evaluation process and provides support to ensure consistent implementation.
• Monitors quarterly employment inactivity and follows up appropriately.
• Collaborates with HR Team to ensure that all employees receive adequate job orientation and ongoing training.
• Participates as a training instructor for various trainings.
• Completes employment verifications regarding current and former employees, as needed.
• Conducts exit interviews for leadership, management, and administrative staff, as needed.
• Collaborates with Business Office regarding employee hires, status changes, and terminations.

3. Supports Supervisors and Directors in implementing consistent and positive progressive discipline plans.

• Manages and conducts employee workplace investigations.
• Provides assistance and education to employees regarding progressive discipline.
• Supports leadership staff in writing and/or implementing employee disciplinary actions and participates in disciplinary meetings.

4. Assists in the creation and implementation of agency policies and procedures and ensures compliance with these and other licensing and/or legal requirements.

• Ensures agency compliance with Federal and State legislation pertaining to all personnel matters.
• Updates, and maintains the employee handbook.
• Assists in educating staff regarding handbook content and/or revisions.
• Provides assistance, coaching and direction to leadership staff regarding personnel issues.
• Develops and maintains the Affittive Action Plan and completes annual EEO-1 Form and MN Compliance forms.
• Conducts, tracks and participates in all Unemployment Claims from the State of Minnesota.

5. Employee Benefits

• Tracks and identifies benefit eligible employees
• Provides new and ongoing employees with information regarding available benefits, assists in benefit enrollment and provides ongoing benefit education
• Assists employees with submitting benefits claims, handling qualifying events, and updating their information for benefit purposes
• Collaborates with Payroll Specialist to ensure timely collection of insurance premiums for employees on LOA’s, furloughs, FMLA, etc.
• Processes and manages COBRA/continuation offers for terminated employees, as necessary. Acts as primary liaison with 3rd Party COBRA/Continuation Administration vendor
• Ensures continued compliance with the Affordable Care Act (ACA) and Section Code 125 as it pertains to benefit administration and policy implementation
• Maintains good working relationships with Hiawatha’s benefit brokers and vendors; contacting the appropriate person(s), as needed
• Ensures employee communications regarding benefit options are current and compliant to legal requirements (Employee Benefit Summary, SPD distribution, etc.)
• Processes billing for EAP based on monthly employee censuses
• Manages internal wellness programs, such as Healthy Hiawatha and gym membership reimbursement programs; collects submissions, tracks participation, distributes rewards
• Promotes additional benefits and other wellness efforts, community partnerships, etc.

6. Leaves of Absences

• Ensures appropriate applicability for FMLA and non-FMLA
• Handles and completes all required Federal documentation (i.g. sending appropriate confirmation letters to employees, collecting clearance letters when employees return from leave, following up with employees to ensure return from LOA, etc.)
• Maintains appropriate folders and log of all FMLA cases
• Coordinates with employee and Business Office regarding benefit premiums (when applicable)

7. Worker’s Compensation

• Serves as the primary contact for all work‑related injuries
• Maintains partnership with Worker’s Compensation vendor, which includes responding timely to case…