IT Senior Manager - Mayo Collaborative Services Lab Infrastructure; Limited Tenure

Senior Manager of IT Infrastructure – Laboratory

Why Mayo Clinic Mayo Clinic is top‑ranked in more specialties than any other care provider according to U.S. News & World Report. We are dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to support you and your family.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

This is a limited tenure position with an anticipated end date of June 1, 2027. The Senior Manager of IT Infrastructure will be responsible for the design, implementation and operational leadership of infrastructure services supporting a laboratory. The role plays a key part in building IT capabilities in a new company, operating independently while remaining aligned with Mayo governance, security, and quality standards during the build and early operational phases.

Reporting to the IT Director, the Senior Manager has primary accountability for infrastructure services delivered through managed service provider relationships, including network, hosting, cloud platforms, end‑user computing, and foundational security services. The role ensures infrastructure reliability, performance, scalability, and compliance required to support laboratory operations, business continuity, and future growth.

Working closely with the IT Director, laboratory leadership, cybersecurity, and Mayo Collaborative Services technology partners, the Senior Manager will help establish and mature infrastructure operating practices, including monitoring, incident response, change management, disaster recovery, and capacity planning. The role requires strong operational leadership, vendor management expertise, and experience supporting highly available, mission‑critical systems in regulated environments.

This position is intended to support the formation, launch, and stabilization of the new company and laboratory. As the organization matures, the role is expected to transition to a permanent infrastructure leadership position within a separate company operating independently from Mayo Collaborative Services.

Bachelor’s degree in Information Technology, Business, Design, Healthcare Administration, or a related field. Minimum of 8 years of progressive leadership experience in digital product, technology operations, service delivery, or equivalent roles.

Master’s degree in Business Administration, Public Health, Information Systems, or related discipline preferred.

Experience leading infrastructure services in laboratory, healthcare, life sciences, or similarly regulated environments, with the ability to operate independently while remaining aligned with broader enterprise governance, security, and compliance frameworks.

Requires frequent travel, including to national lab facilities and Mayo Collaborative Services headquarters in Rochester, MN.

$163,280 – $236,745 annually, based on education, experience, and tenure.

Full Time – Monday to Friday, day shift with flexibility based on business needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.