Senior Systems Analyst - Administrative Systems-Hybrid

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

* Medical:
Multiple plan options.

* Dental:
Delta Dental or reimbursement account for flexible coverage.

* Vision:
Affordable plan with national network.

* Pre-Tax Savings: HSA and FSAs for eligible expenses.

* Retirement:
Competitive retirement package to secure your future.

Responsibilities

The Office of Administrative Systems Transformation is seeking a skilled Senior Systems Analyst to support department team initiatives for process analysis and improvement, technology implementation, and governance frameworks. Success in this role requires engagement with business areas, product owners, technical and security support, as well as platform vendor contacts.

A primary focus is understanding AI and automation capabilities in systems directly supported and aligning with enterprise programs, solutions and controls for business process value. Key skills involve all aspects of enhancement and adoption, including analysis, recommendation development and presentation, requirements management, process design and improvement, monitoring metrics, and successful ongoing operations.

Senior System Analysts support the long-term goals of the Office of Administrative System Transformation (OAST) through consultation, process improvement and digital transformation. Responsible for providing the most advanced functional expertise on OAST software applications and integrations, evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Maintains and optimizes existing platforms as well as plans, manages, and facilitates installation of medium/large sized software programs or other technical projects to implement new functionality or to support systems, processes, or project teams across OAST.

Leads teams to manage operational support for break/fix or issue resolution, software updates, optimization sprints, and leads the team toward leading practices. Informs and advises Senior Managers and Directors on strategic product direction relevant to Mayo to develop product roadmaps. Manages installation of new modules, applications, integrations, process workflows, training documents, reports, or tables. May provide project plans and other design documentation to facilitate implementation of projects, processes, or training concepts and be responsible for maintaining the project portfolio, advising on strategic initiatives, and tracking the value.

Ensures appropriate testing for system enhancements and integrations are complete and accurate before implementation. Utilizes My Oracle Support (MOS) or other vendor support tools and drives issue/ticket resolution with vendor(s). The Sr. Analyst is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Leads teams with appropriate stakeholders in OAST , IT, Core Domains (HR, FIN, SCM), and Operations.

A strong background in Supply Chain, Finance, Human Resources, engineering, or healthcare is expected, with expertise in digital technology including modern analytics, process automation, applications programming interfaces (APIs), and product management. Sr. Analysts need to be skilled in process improvement, innovation, project management and application support and/or configuration experience with HR, Supply Chain or Finance technology, ERP/ /large integrated systems, and/or data warehouses.

Creates unique use case scenarios to assist creation of testing plans. Identifies functional requirements with user community when new applications are proposed, including but not…