Senior Systems Analyst - Administrative Systems-Hybrid

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future.

And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Location:

Rochester, MN. Remote:
No. Department:
Finance.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

The Office of Administrative Systems Transformation is seeking a skilled Senior Systems Analyst to support department team initiatives for process analysis and improvement, technology implementation, and governance frameworks. Success in this role requires engagement with business areas, product owners, technical and security support, as well as platform vendor contacts.

A primary focus is understanding AI and automation capabilities in systems directly supported and aligning with enterprise programs, solutions and controls for business process value.

Key skills involve all aspects of enhancement and adoption, including analysis, recommendation development and presentation, requirements management, process design and improvement, monitoring metrics, and successful ongoing operations.

• Supports the long-term goals of the Office of Administrative System Transformation (OAST) through consultation, process improvement and digital transformation.
• Provides advanced functional expertise on OAST software applications and integrations, evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology.
• Maintains and optimizes existing platforms, plans, manages and facilitates installation of medium/large sized software programs or other technical projects.
• Leads teams to manage operational support for break/fix or issue resolution, software updates, optimization sprints, and leads the team toward leading practices.
• Informs and advises Senior Managers and Directors on strategic product direction, developing product roadmaps.
• Manages installation of new modules, applications, integrations, process workflows, training documents, reports, or tables.
• Provides project plans and design documentation to facilitate implementation of projects, processes, or training concepts and maintains the project portfolio, advising on strategic initiatives and tracking value.
• Ensures appropriate testing for system enhancements and integrations are complete and accurate before implementation.
• Utilizes My Oracle Support (MOS) or other vendor support tools and drives issue/ticket resolution with vendor(s).
• Validates requirement information with stakeholders to ensure completeness, correctness, and clarity.
• Estimates non-IT resource allocation for software enhancements and develops project timelines to coordinate with other projects.
• Works with IT for budgeting and resource allocation.
• Monitors resources, escalates issues to leadership.
• Leads efforts with external vendors and internal stakeholders to resolve issues.
• Initiates solutions through understanding data and database structure to resolve complex issues.
• Facilitates business meetings and leads presentations to senior leadership.
• Recommends and prioritizes enhancements, collaborates with department Leadership, IT, staff, and end users.
• Redesigns and transforms systems and workflows to utilize computer systems effectively.
• Collaborates with IT to resolve issues within Mayo information systems.
• Leads acquisition of additional computer systems to realize process improvements.
• Documents changed processes and ensures changes incorporated into training and internal control materials.
• Ensures systems and processes meet and comply with federal and state requirements.
• Maintains control…