Lab Solutions Architect - Southaven, Mississippi

Benefits Highlights

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

Provides technical leadership in the design, implementation and evolution of clinical reference laboratory systems such as Laboratory Information Systems, Quality Management Systems, middleware, and integration with lab automation and lab analyzers, and external, third‑party systems. Works in partnership with technical architects to ensure that IT solutions are complete, integrated, and in alignment with Mayo Clinic Laboratories’ (MCL) strategy and technology roadmap.

Monitors industry features and standards to provide input to both IT and MCL strategy. Analyses MCL’s overall enterprise architecture and compares it against industry standards and trends to proactively identify opportunities for new and better solutions in Information Technology. Understands and documents core business processes and translates them into data flows between and outside of IT systems, within Mayo Clinic Laboratories, and to outside entities, including MCL clients and third‑party service providers.

Fosters and creates partnerships with the clinical and business area to develop a solid knowledge base of the business area. Understands business strategy and designs the target business architecture based on industry standards. Provides leadership in developing new system requirements and researching, evaluating, and selecting vendor solutions. Analyzes fit of potential application solutions within the architecture; leads discussion on readiness for implementation in Mayo Clinic’s environment.

Obtains and communicates information pertinent to the selection of the appropriate mix of projects and programs to support business objectives. Maintains in‑depth knowledge of existing systems and certification in the vended application. Able to design, develop or modify programs, algorithms or rules using vendor command language or similar technology tools. May serve as a liaison for industry partnerships or as a Mayo Clinic representative in national industry events.

• Gather, analyze, document, and interpret complex business and technical requirements.
• Evaluate operational procedures, systems, and workflows to identify opportunities for automation, efficiency, and process improvement.
• Develop business cases, proposals, and implementation plans for IT solutions.
• Assess organizational readiness and solution fit for technology adoption.
• Design and document business processes, workflows, data flows, and user personas.

• Lead and manage small‑to‑large‑scale projects across multiple departments.
• Develop project plans, timelines, work assignments, and implementation strategies.
• Coordinate testing, system integration, deployment, and post‑implementation support activities.
• Balance competing priorities, deadlines, and resource availability while ensuring successful project delivery.
• Facilitate cross‑functional collaboration to achieve organizational objectives.

• Build strong partnerships with clinical, business, and technical teams.
• Communicate complex technical concepts clearly to leadership and stakeholders.
• Lead negotiations, facilitate consensus‑building, and drive issue resolution.
• Mentor team members and provide training and onboarding support for new employees.
• Contribute to the improvement of organizational standards, tools, templates, and methodologies.

• Maintain knowledge of enterprise systems, business processes, and emerging technologies.
• Support enterprise architecture initiatives through business modeling and process analysis.
• Collaborate with technical architects to ensure solutions align with organizational strategy and technology roadmaps.
• Research, evaluate, and recommend vendor solutions and industry best practices.
• Monitor industry trends and represent the organization in external partnerships or…