Cloud Services Manager - Azure Platform & Engineering

Position Overview

Manager, Cloud Services leads Mayo Clinic’s Azure platform and cloud engineering operations, ensuring the successful planning, execution, and optimization of Azure services that support clinical, research, and enterprise workloads. This leader is accountable for building a high-performing engineering team, advancing platform maturity, driving cost and operational excellence, and maintaining security and compliance within a highly regulated, multi-cloud environment (Azure, Google Cloud, and on‑premises).

Location:

Rochester, MN. Hybrid role; must be located within 100 miles of a Mayo Clinic campus for occasional on‑site expectations.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

• Lead 24/7/365 Azure operations, incident response, MTTR, performance optimization, and continuous improvement.
• Manage, mentor, and develop a team of cloud engineers across all levels; foster collaboration, accountability, and service excellence.
• Contribute to enterprise‑wide cloud strategy, roadmap, cost modeling, budgeting, and resource planning.
• Define and enforce Azure service standards, documentation, and reporting; coordinate with governance boards and executive sponsors.
• Lead delivery of Azure network architecture, security hardening, IAM strategy, and zero‑trust principles.
• Partner with Fin Ops for cost transparency, tagging, dashboards, forecasting, and reserved instance management.
• Establish Azure monitoring, observability, and SLA/SLO frameworks across infrastructure, applications, and AI workloads.
• Manage day‑to‑day operational relationships with Microsoft and other strategic partners; support vendor negotiations.

This vacancy is not eligible for sponsorship; the position will not sponsor or transfer visas. Mayo Clinic does not participate in the F‑1 STEM OPT extension program.

• Bachelor’s degree in Information Technology, Computer Science, Data Analytics, Business Administration, Health Informatics, or a related field.
• Minimum of 6 years of progressively responsible experience in Azure platform engineering, cloud operations, IT service delivery, or program management, including direct leadership of cloud engineering teams.
• Demonstrated ability to lead cross‑functional teams, manage concurrent initiatives, and partner across complex organizational structures.
• Excellent communication skills, strategic thinking, and the ability to manage ambiguity.

• Deep hands‑on experience with Microsoft Azure (compute, networking, security, IAM, PaaS, AKS, Azure SQL).
• Experience delivering IaC (Terraform), CI/CD, and policy‑as‑code guardrails.
• Familiarity with hub‑and‑spoke network architectures, next‑generation firewalls, and cloud security posture management.
• Fin Ops experience across Azure (tagging, chargebacks, reserved instance management).
• Experience in healthcare, life sciences, research, or other regulated industries.
• Industry certifications such as CISM, CISSP, or Azure certifications (AZ‑104, AZ‑305, AZ‑500).
• Master’s degree in Business Administration, Information Systems, Public Health, or a related field.

Exempt

$141,024 – $204,526 per year

Full Time;
Monday‑Friday; 80 hours per pay period; hybrid with occasional on‑site expectations.

As needed due to business needs

No

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.