Medical Interpreter - Arabic Rochester, MN

Job Title and Location

Medical Interpreter – Arabic, Mayo Clinic (Rochester, MN).

• Carry out the duties of the medical interpreter with focus on lesser acute appointments; may help with higher acuity appointments depending on business need.
• Receive training and guidance from Medical Interpreter II and Medical Interpreter III and the Quality Assurance team.
• Support and help Clinical teams in their duties and responsibilities to increase successful outcomes and patient satisfaction.
• Monitor self‑performance regarding interpreting skills.
• Provide information on the role and its limitations to both patients and providers.
• Utilize the terminology glossary created by Medical Interpreter III and the Quality Assurance team.
• Actively complete training and education developed by Medical Interpreter III and the Quality Assurance team.
• Document encounters within the Language Services dispatching system.
• Utilize online computer systems such as Outlook Express; some knowledge of Microsoft Suite is preferred; usage of Epic as required.
• Assist with translations or reviews on an ad‑hoc basis.
• Assist with on‑call interpreting needs based on business need.
• Perform duties that may be physically demanding.

• Fluency in English and Arabic at a Superior, Advanced High, Advance‑Mid or Advanced‑Low level according to ACTFL.
• High level of customer service and a positive approach.
• High school degree required;
  Associate’s degree preferred.
• Familiar with a diversity of various cultural and socio‑economic backgrounds.
• Good interpersonal, organizational, and time‑management skills.
• Knowledge of computer systems.
• Good analytical skills.
• 1‑2 years of experience as an interpreter with strong medical vocabulary, including specialties.
• Certification through the Certification Commission for Healthcare Interpreters (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI) preferred.
• Associates or Bachelor’s degree preferred.

Non‑exempt. Experience and tenure may be considered along with internal equity when job offers are extended. $25.36 – $37.30 per hour.

Full‑time, 8‑hour day during business hours 7:00 AM – 6:00 PM. The position requires you to be on‑site during interpreting. Weekend schedule as needed. International assignment:
No.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.