Associate Director Facilities Management - West Bank District
Listed on 2026-07-31
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Management
Operations Management, General Management
About the Job
Facilities Management is a department within University Services which is composed of the departments and people who deliver the non-academic operations across the University of Minnesota system. Facilities Management (FM) is responsible for all buildings, grounds and the energy management needs of the University of Minnesota Twin Cities campus. Facilities Management works to provide a safe, reliable and welcoming campus in support of the University’s mission of teaching, research and outreach.
FM’s responsibilities include over 25 million square feet in more than 280 buildings across 1200 acres in the Twin Cities.
FM District Operations is responsible for all building maintenance and custodial operations on the Twin Cities campus. This position is responsible for on-going facility operations and stewardship, including maintenance, custodial, project management, support services, and safety in the assigned district. In addition, this position leads the Facility Management contract/vendor administration for the Facilities department. Serves as a key staff member of Facilities Management District Operations senior leadership team.
Partners with other University Services divisions to provide full-service facilities management operations, to support the teaching, research and outreach missions of the institution. Ensure environmental sustainability initiatives are integrated into all facilities operations. Reports to Senior Director of District Operations of Facilities Management.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
Position Responsibilities Leadership (30%)- Directly leads and develops approximately 120 professional, technical and administrative staff including administering the performance management program, providing feedback, coaching employees to improve performance, and taking corrective action.
- Monitors and makes ongoing recommendations to Team Managers and Front-Line Supervisors regarding the development of District work teams within District structure.
- Create a positive work environment for District employees, incorporating the University’s commitment to equal opportunity and diversity in hiring, retention, promoting employees, and empowering employees to use their full range of talents and abilities.
- Responsible for clear, consistent communication with all District staff.
- Ensures District staffing is appropriate to cover facility needs 24/7/365.
- Understands Union contracts and helps staff members handle related issues appropriately.
- Serves as a member of the District Operations Senior Leadership Team. Assists in developing strategic goals and plans to meet the FM mission.
- Oversees all maintenance and custodial activities in the assigned District.
- Ensures compliance with building codes, safety requirements, and partners with appropriate University departments to resolve safety, environmental, and workers compensation issues.
- Ensures Team Managers and Front Line Supervisors administer University safety programs.
- Oversees administrative operations of the District office.
- Participates in after-hours/weekend/holiday on-call rotation.
- Utilizes technology based tools to collect, interpret and analyze management information.
- Lead FM contract/vendor management team ensuring consistent application and follow through on all contracted services (e.g. elevator maintenance, fire system inspections, roof inspections, etc).
- Meets regularly with District customers to communicate and ensure FM is meeting all of their facility needs.
- Negotiates and executes Service Level Agreements (SLAs) with major customers as appropriate.
- Monitors customer satisfaction levels through KPI’s and other accountability measures.
- Promotes customer-focused service in conjunction with other University Services departments.
- Develops annual O&M and capital budgets based on the institution’s budget allocation, capital plan and reallocation target.
- Actively tracks and manages expenditures to execute budget to target.
Required Qualifications
- Bachelor’s degree in…
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