Consumer AML Program Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for supporting programs and projects specific to corporate change initiatives thatimpacthow the bankdoes business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include deliveringregulatory and executive material and ensuringresults align to program strategy, simplification,and new capabilities.

• Assists with definingprogram controls, processes, procedures, reporting cadence, decision governance structures,and ways of working with key stakeholders
• Partnersclosely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for newchangeinitiatives
• Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoingkey performance indicators
• Analyzes, evaluates, and overcomesprogram risksand producesprogram reports for managers and stakeholders
• Identifies key requirements for cross-functional teams and external vendorsto perform in alignment with the program objectives
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders toprovide transparency intoproject issues and decisions on services, builds positive relationships, asksquestions,andusestools to uncover root causes to challenges, identify opportunities, and make recommendations

• Process Design
• Program Management
• Project Management
• Reporting
• Strategy Planning and Development
• Issue Management
• Oral Communications
• Presentation Skills
• Prioritization
• Problem Solving
• Performance Management
• Process Performance Management
• Process Simplification
• Risk Management
• Workforce Planning

Consumer AML seeks a resource that possesses strong project management skills to help drive technology and non-technology projects. This person will serve as primary contact to stakeholders for all project related questions. The resource will be responsible for interfacing with Process Owners, SMEs, Technology Delivery Managers and management to drive project deliverables and will interact heavily with the application teams to coordinate shared deliverables, provide updates, and handle inquiries and issues.

• Act in the LOB project management role to manage small to large scale technology projects or multiple smaller scale projects through all stages of the life cycle, ensuring on-time, quality delivery
• Identify all stakeholders and ensuring appropriate resources are engaged and producing results as needed
• Identify risks and mitigation plans and mitigation owners
• Maintain project documentation and project systems of records
• Leverage excellent written communications skills to complete project related documentation as well as present project status to senior level management
• Assure project management methodology compliance through managing team efforts on the completion of required documentation
• Work closely with Technology Delivery Managers, application and infrastructure technology teams
• Ensure timely action/coordination on all change related deliverable
• Ensure projects meet overall deadlines & accelerate immediately for any showstoppers
• Provide weekly project status report outs to leadership

• Proven ability to lead, manage, and organize a project from beginning to end
• Project management experience: identifying impacted stakeholders, documenting business requirements, use cases, people/process designs, work breakdown structures, integrated project planning and management, coordinating design approvals, system integration and user acceptance testing and…