Quality Administrator

The Rochester Quality Administrator provides strategic and operational leadership for Quality and Safety across the Rochester practice, partnering with physician, nursing, administrative, and other clinical leaders to advance measurable outcomes for patients and teams.

This is an on-site, in-person leadership role based in Rochester. The Administrator is expected to be embedded in and visible across the Rochester practice, building strong relationships with clinical and operational leaders and maintaining a close connection to the teams and environments in which care is delivered.

This leader will be responsible not simply for managing quality and safety activities, but for helping shape what Quality and Safety must become. The Administrator will translate enterprise strategy and capabilities into the Rochester practice, identify and address site-specific opportunities, and ensure that learning and innovation from Rochester inform and strengthen the broader Mayo Clinic enterprise.

The Administrator will bring demonstrated expertise in quality, safety, healthcare improvement, clinical operations, or a related field and will be expected to lead effectively in a complex, highly matrixed environment. The successful candidate will combine strategic thinking with disciplined execution; use data to identify opportunities and drive accountability; build trusted partnerships with clinical and operational leaders; and simplify, standardize, and improve how quality and safety work is accomplished.

As healthcare and the Quality and Safety field evolve, this leader will also help redesign the work itself—leveraging data, analytics, AI, automation, and emerging technologies to reduce manual and low-value activity, strengthen decision-making, and create capacity for higher-value work. The Administrator will foster a culture of curiosity, continuous improvement, learning, and accountability while modeling Mayo Clinic's values and commitment to the needs of the patient.

Lead Rochester’s Quality and Safety strategy by aligning priorities with enterprise goals, driving measurable outcomes, leveraging data to improve performance, and proactively addressing future healthcare challenges.

• Collaborate with leadership, establish, and drive departmental vision, operational strategy, and goals in alignment with Mayo Clinic’s overall strategy.
• Develop, communicate, and build consensus for goals in alignment with Mayo Clinic strategy.
• Lead and inspire team to prioritize, achieve goals, and advance outcome-based objectives.
• Extend Mayo Clinic’s global reach. Assess and drive stakeholder engagement for new business opportunities.
• Establish and maintain relationships with external partners and collaborators in support of Mayo Clinic’s goals and objectives.
• Effectively generates and implements new ideas.

Build and develop high-performing teams, foster a culture of trust and continuous learning, steward resources effectively, and communicate complex quality and safety issues clearly to drive results.

• Provide administrative leadership in Dyad/Triad relationship with Physician and Scientist leaders, exhibit and embody servant leadership, and display emotional intelligence to effectively adapt to changing environment.
• Lead, engage, and motivate team to advance and transform health care,aligned to a culture of safety and Mayo Clinic values.
• Succinctly communicate and facilitate bi-directional communication and transparency in a complex environment.
• Create and deliver high level communications and positively interact with staff and stakeholders.
• Serve as role model for facilitating difficult conversations, managing change, and navigating ambiguity.
• Elevate a highly collaborative…